Operations Supervisor

Afaq - Warehouse Branch; Riyadh; On-site; SAR 90,000 - 130,000; Full time

Job summary

Afaq - Warehouse Branch in Saudi Arabia is seeking a Warehouse Supervisor to lead daily department duties, assign work to associates, and support production KPIs. This role requires hands-on oversight, strong communication, and the ability to work weekends and varying shifts.

You will train new staff, monitor metrics, review SOPs, ensure safety, and improve product flow through the station. The position demands flexibility, stamina for a fast-paced environment, and the ability to conduct audits

Qualifications

• 1 year of Microsoft Office Word, Excel and Outlook experience.
• Excellent communication skills (written & verbal).
• Flexible schedule incl. weekends, nights and holidays.

Responsibilities

• Support daily department duties.
• Assign work to associates to support workflow and KPIs.
• Conduct standup briefs, provide feedback, perform floor audits and vehicle inspections.
• Assist training and upskilling of new associates.
• Track and report departmental metrics.
• Analyze drivers of delivery and KPI performance.
• Track hours and schedule maintenance.
• Review and update SOP documents.
• Improve product flow through the station.
• Identify safety hazards and participate in safety initiatives.
• Understand workflow, daily production goals, and staffing levels.

Skills

Microsoft Office (Word, Excel, Outlook

Communication skills

Education

High school diploma

Bachelor's degree or equivalent

Job description

Key job responsibilities

• Help support daily management of department duties
• Assign work to associates as required needed to support workflow and daily production KPIs goals
• Conduct standup briefs deliver associate feedback conduct floor audits and vehicle inspections
• Support in training and up-skilling new associates
• Support with tracking trending and reporting of departmental metrics by associates
• Support in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and FC KPIs goals
• Tracking reporting maintenance of hours and schedules
• Review and update Standard Operating Procedure SOP documents as required
• Improve flow of product through the station
• Identify and address safety hazards within and participate in safety initiatives
• Fully understand workflow daily production goals and number of Associates present each day

A day in the life

• Lead by example Role model for safe work behaviour s
• Excellent communication skills written amp verbal
• Meets or exceeds departmental production KPIs goals
• Demonstrated problem solving amp analytical skills
• Willingness to train and learn new skills
• Coach and mentor others to succeed
• Able to handle long and short term multiple tasks whilst working in a high stress fast paced environment
• Able to work weekends and provide overtime support AM amp PM Must be willing to work flexible schedules shift including night shift

Basic Qualifications

• 1 years of Microsoft Office Word Excel and Outlook experience
• high school diploma or equivalent
• Work a flexible schedule shift work area including weekends nights and or holidays
• Can lift up to 49 pounds stand walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
• Work 40 hours week and overtime as required

Preferred Qualifications

• Bachelor s degree or equivalent