Operations Supervisor, Makkah, DMK2

Amazon; Makkah Region; On-site; SAR 89,000 - 134,000; Full time

Job summary

Amazon is seeking a Warehouse Shift Supervisor in Saudi Arabia to motivate a team, monitor attendance, and coordinate with the Shift Manager to resolve issues and drive productivity in line with targets. You will train Associates and ensure orders meet quality and safety guidelines while providing critical shift information to frontline teams.

You must be flexible for weekends and nights, adjust labor as needed, and collaborate with other departments to address performance challenges and

Qualifications

• 1+ years of Microsoft Office experience.

Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
• Demonstrates strong communication skills, a high level of ownership, and a commitment to leading by example. Capable of developing expertise in all operational processes.

Skills

Microsoft Office

Education

High school diploma

Job description

Description

You should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.

Key job responsibilities

Create and cultivate a safe working environment by identifying safety opportunities across your work area

Manage and train our Associates to help deliver the best service for our customers

Ensure that customer orders are fulfilled in line with quality and safety guidelines

Continuously provide critical shift related information to frontline management and operators

Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts

Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training

Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

A day in the life

Demonstrates strong communication skills, a high level of ownership, and a commitment to leading by example. Capable of developing expertise in all operational processes.

Able to analyze data, motivate team members to excel, and, most importantly, consistently place the customer at the center of all decision-making.

Willing and able to work weekends and provide overtime support as needed (AM & PM).

Flexible with scheduling, including night shifts and variable work hours.

If you are engaging, innovative, supportive, a problem solver or a trail blazer we want to hear from you!

Basic Qualifications

• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience

• high school diploma or equivalent

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

• Work 40 hours/week, and overtime as required

• Can lift up to 49 pounds, stand/walk during shifts lasting up to 9 hours, and be able to frequently push, pull, squat, bend, and reach

Preferred Qualifications

• 2+ years of Microsoft Office products and applications experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.