On-Site IT Support Engineer — VIP & Network Specialist

Teceze

Dammam

On-site

SAR 60,000 - 100,000

Full time

5 days ago

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Job summary

Teceze in Dammam, Saudi Arabia is seeking a Field IT Support Engineer with 4+ years of experience to provide field IT support and end-user device troubleshooting. The role includes desktop/laptop/printer break-fix, hardware replacement, asset management, depot stock, and Smart Hands support for engineering environments.

You will also handle network/LAN/WAN connectivity, conference room AV and VIP support, server-room tasks, incident management, vendor coordination, cybersecurity on-site support,

Responsibilities

Field IT support and end-user device troubleshooting
Desktop/laptop/printer break-fix support
Hardware replacement and OEM/warranty coordination
Asset management, tagging, imaging, and GAMS-related activities
Depot and stock management
Smart Hands support for engineering/lab environments
Network, LAN/WAN and connectivity support
Conference room, AV, and VVIP support
Server room and network Smart Hands support
Local printer support
Incident and Service Request management
Vendor coordination and dispatch-site support
Cybersecurity and vulnerability-related on-site support
Knowledge Article, SOP, and site-specific documentation
VIP support and critical incident handling

Job description

You will also handle network/LAN/WAN connectivity, conference room AV and VIP support, server-room tasks, incident management, vendor coordination, cybersecurity on-site support,

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