Onsite Construction IT Engineer — Network & Security

TAJ Dhabi; Riyadh; On-site; SAR 90,000 - 150,000; Full time

Job summary

TAJ Dhabi is seeking an IT Engineer to provide technical support and maintain IT infrastructure across construction project sites in Saudi Arabia. You will ensure availability, reliability, and security of IT services to support daily operations and productivity.

You will collaborate with Head Office IT, project teams, ISPs, and vendors to resolve issues, manage onboarding, and maintain asset inventories. Strong troubleshooting skills and site-based work are required.

Qualifications

• Bachelor's Degree or Diploma in Information Technology, Computer Science, Computer Engineering, Network Engineering, or a related discipline.
• Minimum 2 years of relevant IT experience.
• Previous experience in the construction industry or on construction projects is mandatory.
• Saudi national preferred/required, subject to Saudization and recruitment criteria.
• Good command of English, both written and spoken.
• Practical experience in IT support, hardware and software troubleshooting, network administration, and end-user support.
• Knowledge of cybersecurity fundamentals, endpoint protection, access management, and IT security best practices.
• CCNA, CompTIA Security+ or equivalent certifications are preferred.

Responsibilities

• Provide first- and second-level IT support to project staff, including troubleshooting hardware, software, operating systems, laptops, desktops, printers, and other IT equipment.
• Install, configure, maintain, and troubleshoot computers, operating systems, business applications, and IT peripherals.
• Monitor and maintain site network infrastructure, including LAN, Wi-Fi, internet connectivity, switches, routers, and network cabling.
• Support Microsoft 365 applications, Outlook, Microsoft Teams, user accounts, access permissions, and other corporate IT systems.
• Coordinate with Head Office IT to manage user onboarding, offboarding, account provisioning, access rights, and IT service requests.
• Diagnose and resolve IT incidents promptly, ensuring minimal disruption to project operations and employee productivity.
• Manage IT support tickets, prioritize requests according to operational requirements, and maintain accurate records of incidents and resolutions.
• Maintain IT asset inventories, equipment allocation records, warranty information, and hardware maintenance schedules.
• Coordinate with internet service providers, hardware suppliers, software vendors, and service contractors to resolve issues and maintain service availability.
• Support the implementation and maintenance of IT infrastructure, including network equipment, wireless access points, CCTV, access control, and other approved site technology systems.
• Implement and maintain IT security measures, including antivirus protection, endpoint security, access controls, software updates, and cybersecurity procedures.
• Ensure compliance with company IT policies, information security requirements, data protection procedures, and regulatory standards.
• Perform routine inspections, preventive maintenance, system updates, and troubleshooting to maintain reliability of IT equipment and services.
• Support IT equipment procurement by providing technical specifications, assessing requirements, and coordinating installation and configuration.
• Prepare IT status reports, asset reports, incident summaries, and other operational documentation as required.
• Provide technical guidance to employees on IT systems, cybersecurity awareness, and proper use of company equipment.
• Coordinate IT requirements for new project offices, site mobilization, employee deployment, and project demobilization.
• Support business continuity and disaster recovery procedures in coordination with the Head Office IT team.
• Perform site visits and provide on-site technical support as required by project operational needs.
• Perform any additional duties assigned by the IT Manager or IT Head.

Skills

IT support

Network troubleshooting

Windows & Microsoft 365

Security fundamentals

Documentation

Ticketing systems

Education

Bachelor's/Diploma in IT related field

Tools

Microsoft 365 Suite

DNS/DHCP

TCP/IP

IT asset management software

Ticketing systems (e.g., ServiceNow)

Job description

TAJ Dhabi is seeking an IT Engineer to provide technical support and maintain IT infrastructure across construction project sites in Saudi Arabia. You will ensure availability, reliability, and security of IT services to support daily operations and productivity.

You will collaborate with Head Office IT, project teams, ISPs, and vendors to resolve issues, manage onboarding, and maintain asset inventories. Strong troubleshooting skills and site-based work are required.