NOC Engineer

LanceSoft Middle East; Jeddah; On-site; SAR 120,000 - 180,000; Full time

Job summary

LanceSoft Middle East is seeking a NOC Engineer to monitor signaling pathways, routing behavior, SIM flows, and OSS hooks affecting satellite services. You will work across core networks, troubleshoot incidents, and coordinate with partner NOCs to ensure service quality.

The role requires 2–5 years in NOC operations, strong analytical skills, and hands-on exposure to multi-vendor environments. Shift-based schedules and proactive incident management are expected.

Qualifications

• 2–5 years in NOC operations, telecom monitoring, satellite operations, or core-network support.
• Experience with signaling flows, routing tables, authentication paths, or mobile-core elements.
• Hands-on exposure to multi-vendor NOC operations, incident workflows, and partner escalations.
• Familiarity with OSS/NMS tools, alarms, KPIs, dashboards, and monitoring platforms.
• Basic scripting and Linux troubleshooting is a plus.

Responsibilities

• Monitor signaling pathways, routing behavior, SIM flows, OSS hooks, and cross-core interactions impacting satellite service.
• Analyze logs, traces, and event correlations across network elements.
• Respond to incidents and coordinate with partner NOCs and internal teams.
• Maintain disciplined documentation and incident tracking.

Skills

Analytical thinking

Effective communication

Attention to detail

Teamwork

Adaptability

Education

Bachelor’s degree in Telecommunications/CS/Electronics

CCNA

CCNP

JNCIA

JNCIS

Tools

Zabbix

Grafana

Prometheus

Datadog

SolarWinds

Elastic

Splunk

Kibana

ServiceNow

Jira

Remedy

Python

Bash

Job description

We have a new opportunity for "NOC Engineer " with our client.

Duration : Permanent

• Monitor signaling pathways, routing behavior, SIM flows, OSS hooks, and cross‑core interactions impacting satellite service.

Qualifications

Education

• Bachelor’s degree in Telecommunications, Computer Science, Electronics, or related technical field.
• Certifications in networking (CCNA, CCNP, JNCIA, JNCIS) or telecom operations are advantageous.
• Experience
• 2–5 years in NOC operations, telecom monitoring, satellite operations, or core‑network support.
• Experience working with signaling flows, routing tables, authentication paths, or mobile‑core elements.
• Hands‑on exposure to multi‑vendor NOC operations, incident workflows, and partner escalations.

Required Technical Expertise

• Strong understanding of signaling (e.g., Diameter, SIP, NAS), routing fundamentals, and core‑network behavior.
• Knowledge of telecom connectivity flows (SIM activation, attach procedures, mobility, authentication).
• Experience analyzing logs, traces, routing tables, and event correlations across network elements.
• Familiarity with OSS/NMS tools, alarms, KPIs, dashboards, and monitoring platforms.
• Basic understanding of satellite network components, gateways, or hybrid RAN‑core flows is a plus.
• Hands‑on with Linux, basic scripting (Python/Bash), and troubleshooting tools.

Professional Skills

• Strong analytical skills and ability to diagnose issues under time pressure.
• Excellent communication for coordination with internal teams and partner NOCs.
• High attention to detail with disciplined documentation and tracking.
• Adaptability to shift‑based schedules and fast‑paced incident environments.
• Team‑oriented mindset with strong ownership of incident resolution and service quality.

Technology Proficiency

• NOC and OSS/NMS tools (Zabbix, Grafana, Prometheus, Datadog, SolarWinds, or similar).
• Logging tools (Elastic, Splunk, Kibana) and packet analysis tools (Wireshark).
• Ticketing/ITSM tools (ServiceNow, Jira, Remedy).
• Basic scripting and automation familiarity (Python, Bash).
• Strong working knowledge of Excel, dashboards, and documentation tools.