Mall Operations Leader: Safety, Service & Facilities

Confidential; Riyadh; Presencial; SAR 180.000 - 300.000; Jornada completa

Descripción de la vacante

Confidential in Riyadh is seeking an experienced Operations Manager to oversee daily mall operations, ensure facility readiness, service quality, and a seamless visitor experience. You will supervise service providers and tenants, monitor SLAs, and document faults and incidents.

Responsibilities include inspections, safety compliance, coordinating FM activities, managing emergencies, and reporting on faults with photos.

Formación

• Bachelor's degree in a relevant field is required or preferred.
• Professional training in shopping mall operations is advantageous.
• Minimum 5 years of practical experience in shopping mall operations.
• Knowledge of safety and emergency procedures and contractor management.
• Fluency in Arabic and good command of English.

Responsabilidades

• Conduct daily operational inspections of mall facilities and common areas.
• Monitor security, cleaning, maintenance, parking, elevators, escalators, and accessibility features.
• Oversee on-site service providers and contractors to ensure SLA compliance and proper staffing.
• Record faults, observations and complaints and follow up to resolution with management.
• Prepare daily operation reports with photos highlighting recurring or delayed issues.

Conocimientos

Arabic language proficiency

English language proficiency

Educación

Bachelor's degree in Business Administration or related field

Descripción del empleo

Confidential in Riyadh is seeking an experienced Operations Manager to oversee daily mall operations, ensure facility readiness, service quality, and a seamless visitor experience. You will supervise service providers and tenants, monitor SLAs, and document faults and incidents.

Responsibilities include inspections, safety compliance, coordinating FM activities, managing emergencies, and reporting on faults with photos.