Operations Manager: KPI-Driven, Safety & Quality

S3 | Specialized Security Service; Jeddah; On-site; SAR 180,000 - 260,000; Full time

Job summary

S3 | Specialized Security Service in Jeddah, Saudi Arabia seeks an experienced Operations Manager to oversee all operational activities, drive efficiency, and ensure safety and quality standards. The role involves direct supervision of operational staff and reporting to senior management.

You will lead a supervisory team, develop operational plans, monitor KPIs, and coordinate cross‑departmentally to meet short‑ and long‑term objectives, requiring strong leadership, proactive problem solving,

Qualifications

• Bachelor's degree in Engineering, Business Administration, or a related field.
• 5–7 years of experience in Operations Management or Site Management.
• Minimum 3 years of proven supervisory or managerial experience.
• Proficiency in Microsoft Office, ERP systems, and Primavera.
• Excellent verbal and written communication skills in both Arabic and English.

Responsibilities

• Provide direct administrative and technical supervision of all operational staff.
• Monitor employee attendance, discipline, task allocation, and performance evaluations.
• Cultivate a positive, productive work environment and identify opportunities for team development and training.
• Develop, implement, and manage operational plans, schedules, and resource allocation.
• Facilitate cross-departmental coordination to ensure efficient and integrated operations.
• Prepare comprehensive operational and financial reports; manage operational risks and compliance.
• Lead the development and execution of contingency plans and ensure adherence to quality and occupational safety standards.
• Chair operational meetings and resolve urgent technical and administrative challenges promptly.
• Establish and track Key Performance Indicators (KPIs), generate performance reports, analyze outcomes, and implement corrective and improvement initiatives.

Skills

Operations management

Leadership

Bilingual communication

Problem solving

Decision making

Quality management

Team supervision

Education

Bachelor's degree in Engineering or Business Administration

Tools

Microsoft Office

ERP systems

Primavera

Job description

S3 | Specialized Security Service in Jeddah, Saudi Arabia seeks an experienced Operations Manager to oversee all operational activities, drive efficiency, and ensure safety and quality standards. The role involves direct supervision of operational staff and reporting to senior management.

You will lead a supervisory team, develop operational plans, monitor KPIs, and coordinate cross‑departmentally to meet short‑ and long‑term objectives, requiring strong leadership, proactive problem solving,