Luxury Health Club Receptionist — Guest Experience, Wellness

Mandarin Oriental Group; Riyadh; Sur place; SAR 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Career development

Health insurance

Résumé du poste

Mandarin Oriental Al Faisaliah Riyadh is seeking a Health Club Receptionist to manage bookings for Health Club treatments, explain services to guests, handle POS sales including retail, and check guests in and out in a professional manner.

The role requires a warm, guest-focused approach, strong interpersonal skills, and the ability to work with various levels of staff. Join a luxury environment offering development opportunities and inclusive wellness benefits.

Qualifications

• Excellent interpersonal and communication skills.
• Knowledge of holistic concepts related to guest well-being.
• Ability to relate to all levels of management and colleagues.
• Knowledge of current Health Club trends in the industry.

Responsabilités

• Follow corporate and hotel policies and SOPs.
• Comply with MOHG Code of Conduct and regulatory requirements.
• Follow SOPs as instructed by Health Club Supervisor/Manager.
• Keep work area clean, neat and hygienic at all times.
• Provide warm, friendly welcome to all guests and conduct tours for new guests; orient returning guests.
• Assist in the smooth flow of the guests’ journey throughout the day.

Connaissances

Interpersonal skills

Communication skills

Guest relations

Industry knowledge

Outils

POS system

Description du poste

Mandarin Oriental Al Faisaliah Riyadh is seeking a Health Club Receptionist to manage bookings for Health Club treatments, explain services to guests, handle POS sales including retail, and check guests in and out in a professional manner.

The role requires a warm, guest-focused approach, strong interpersonal skills, and the ability to work with various levels of staff. Join a luxury environment offering development opportunities and inclusive wellness benefits.