Luxury Boutique Manager — Lead VIP Clientele & Sales Growth

Montblanc; Jeddah; On-site; SAR 180,000 - 300,000; Full time

Job summary

Montblanc in Jeddah seeks a Boutique Manager to drive sales, profitability, and strategic objectives within a luxury retail environment. You will lead a team, manage VIP clients including Royals and collectors, and ensure premier service and precise stock and reporting practices while upholding Montblanc procedures.

Responsibilities include coaching staff, coordinating with the Retail Director on marketing and merchandising, and maintaining optimal boutique displays and security standards.

Qualifications

• Experience leading a luxury boutique team.
• Strong sales and KPI analysis.
• VIP client relationship management.
• Stock and operations oversight.
• Knowledge of Montblanc/Richemont retail procedures.
• Fluent English; Arabic advantageous.

Responsibilities

• Maximize turnover and profitability of the boutique.
• Sales generated inside the boutique.
• Sales generated outside the boutique (VIP presentations).
• Discount management and expense control.
• Perform performance analysis, KPI development and SWOT reviews.
• Direct contact with Royals and Collectors; implement CRM programs.
• Train and coach boutique staff; recruit and integrate new Sales Associates.
• Oversee boutique stock management (replenishment, rotation, inventory) and reports.
• Ensure implementation of security concepts and adherence to procedures.
• Coordinate with Retail Director on objectives, marketing activities, and merchandising.
• Ensure excellence at POS and compliance with display guidelines.
• Monitor self-learning progress of the team.

Job description

Montblanc in Jeddah seeks a Boutique Manager to drive sales, profitability, and strategic objectives within a luxury retail environment. You will lead a team, manage VIP clients including Royals and collectors, and ensure premier service and precise stock and reporting practices while upholding Montblanc procedures.

Responsibilities include coaching staff, coordinating with the Retail Director on marketing and merchandising, and maintaining optimal boutique displays and security standards.