Luxury Boutique Deputy Manager — Elevate Guest Experience

LVMH Group; Riyadh; On-site; SAR 1,200,000 - 1,800,000; Full time

Job summary

LVMH Group is seeking a Boutique Manager in Riyadh to lead a luxury store team, ensuring exceptional client experiences and achievement of sales targets. You will coach staff, manage operations, and drive brand storytelling on the shop floor.

You will actively participate in training, develop localized onboarding, and nurture long-term client relationships while coordinating with regional teams on CRM-driven strategies.

Qualifications

• Experience leading luxury retail teams.
• Strong client focus and selling skills.
• Ability to drive sales and KPIs in a boutique environment.
• Knowledge of brand positioning and omnichannel initiatives.

Responsibilities

• Lead and manage boutique team, ensuring sales and service KPIs are met.
• Spend majority of time on shop floor with sales team and clients.
• Develop action plans from customer feedback and Voice of the Client results.
• Monitor competitive landscape and implement local market initiatives.

Skills

Store management

Client relationship

Leadership

Coaching

Business acumen

Job description

LVMH Group is seeking a Boutique Manager in Riyadh to lead a luxury store team, ensuring exceptional client experiences and achievement of sales targets. You will coach staff, manage operations, and drive brand storytelling on the shop floor.

You will actively participate in training, develop localized onboarding, and nurture long-term client relationships while coordinating with regional teams on CRM-driven strategies.