Boutique Store Lead - Luxury Retail & Guest Experience

Bvlgari; Riyadh; On-site; SAR 180,000 - 280,000; Full time

Job summary

Bulgari in Riyadh seeks an experienced Boutique Manager to lead a flagship store, delivering exceptional guest experiences and driving sales performance. You will manage operations, staff coaching, client programs, and brand standards to ensure memorable service that aligns with Bulgari's luxury positioning.

Responsibilities include coaching the sales team, ensuring infra-structure on the shop floor, coordinating with CRM and marketing, and maintaining impeccable store presentation and stock

Qualifications

• Experience in luxury retail or high-end brand environment preferred.
• Strong understanding of store operations and client experience.
• Ability to coach and develop sales teams toward excellence.

Responsibilities

• Lead the boutique team to achieve sales objectives and KPI targets.
• Spend majority of time on the shop floor selling and engaging with clients.
• Define action plans from performance insights and ensure implementation.
• Conduct competitor analysis and stay ahead of local luxury retail movements.

Skills

Store procedures

Digital processes

Luxury market

Competition awareness

Job description

Bulgari in Riyadh seeks an experienced Boutique Manager to lead a flagship store, delivering exceptional guest experiences and driving sales performance. You will manage operations, staff coaching, client programs, and brand standards to ensure memorable service that aligns with Bulgari's luxury positioning.

Responsibilities include coaching the sales team, ensuring infra-structure on the shop floor, coordinating with CRM and marketing, and maintaining impeccable store presentation and stock