Lounge Guest Experience Specialist

Maseera; Abha; On-site; SAR 42,000 - 66,000; Full time

Job summary

Maseera is seeking a guest services associate to provide professional support in airport lounges across the Kingdom of Saudi Arabia. You will welcome guests, verify admissions, and deliver courteous service in line with company standards.

You will assist with check-in, handle guest records and cash transactions, and help maintain smooth lounge operations. A strong focus on guest satisfaction and compliance with procedures is essential.

Responsibilities

• Provide professional guest services in airport lounges across the Kingdom of Saudi Arabia in line with company standards and admission procedures.
• Ensure a positive guest experience by delivering courteous, efficient, and responsive service.
• Support lounge operations through accurate handling of guest records, cash transactions, and operational checks.
• Handle guest check-in procedures and ensure compliance with lounge admission guidelines.

Job description

Maseera is seeking a guest services associate to provide professional support in airport lounges across the Kingdom of Saudi Arabia. You will welcome guests, verify admissions, and deliver courteous service in line with company standards.

You will assist with check-in, handle guest records and cash transactions, and help maintain smooth lounge operations. A strong focus on guest satisfaction and compliance with procedures is essential.