Airport Lounge Guest Experience Specialist

Golden Elite Catering Services - GECS; Jizan; On-site; SAR 67,000 - 100,000; Full time

Benefits offered by this job

Career growth and development

Professional and dynamic work env

Aviation hospitality company growth

Job summary

Golden Elite Catering Services - GECS invites a capable lounge receptionist to join our aviation hospitality team in Jizan. You will welcome guests, manage check-in, verify lounge access, and respond to inquiries to ensure a seamless guest experience.

Requirements include Saudi nationality, a diploma or bachelor’s degree, good English skills, and strong communication. Flexibility for rotational shifts including weekends/public holidays is required.

Qualifications

• Saudi National.
• Diploma or Bachelor's degree.
• Good command of English (spoken and written).
• Excellent communication and interpersonal skills.
• Professional appearance with a positive, service-oriented attitude.
• Ability to work on rotational shifts, including weekends and public holidays.

Responsibilities

• Welcome and assist lounge guests with a warm and professional approach.
• Manage guest check-in and verify lounge access eligibility.
• Provide outstanding customer service and respond to guest inquiries.
• Coordinate with the operations team to ensure a seamless guest experience.
• Maintain a clean, organized, and professional reception area.
• Ensure compliance with lounge service standards and company procedures

Skills

English (spoken and written)

Communication

Interpersonal skills

Professional appearance

Service mindset

Education

Diploma or Bachelor's degree

Job description

Golden Elite Catering Services - GECS invites a capable lounge receptionist to join our aviation hospitality team in Jizan. You will welcome guests, manage check-in, verify lounge access, and respond to inquiries to ensure a seamless guest experience.

Requirements include Saudi nationality, a diploma or bachelor’s degree, good English skills, and strong communication. Flexibility for rotational shifts including weekends/public holidays is required.