Last Mile Operations Lead — Team & DSP Excellence

Amazon Inc.; As Sali Municipality; On-site; SAR 120,000 - 170,000; Full time

Job summary

Amazon Inc. is hiring an Operations Lead for Amazon Ultra Fast Grocery (UFG) in Saudi Arabia to design and run end-to-end last mile operations across sites. You will manage daily performance, coach associates, and collaborate with DSP partners to meet customer metrics while maintaining safety and cost targets.

You'll drive training plans, perform 4M/5S and GEMBA audits, and stand-in for Area Manager as needed. Fluency in English and strong Office skills are required; bachelor's degree preferred.

Qualifications

• Fluent in English and proficient with Microsoft Office tools.
• Experience in customer-facing environments, warehousing, logistics or manufacturing is preferred.
• Bachelor's degree required or equivalent experience.

Responsibilities

• Managing end-to-end last mile operations for one large site or multiple sites.
• Meet customer-facing metrics while maintaining safety and cost targets.
• Drive performance management and training plans for the DAs and DSP partners.
• Collaborate with DSPs to continuously improve operations and performance.
• Conduct 4M / 5S and Safety GEMBA audits daily.
• Stand-in for Area Manager when needed.

Skills

Team leadership

English fluency

Problem solving

Adaptability

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Amazon Inc. is hiring an Operations Lead for Amazon Ultra Fast Grocery (UFG) in Saudi Arabia to design and run end-to-end last mile operations across sites. You will manage daily performance, coach associates, and collaborate with DSP partners to meet customer metrics while maintaining safety and cost targets.

You'll drive training plans, perform 4M/5S and GEMBA audits, and stand-in for Area Manager as needed. Fluency in English and strong Office skills are required; bachelor's degree preferred.