Impactful Last-Mile Operations Leader

Afaq - Warehouse Branch - J02; Riyadh; On-site; SAR 200,000 - 320,000; Full time

Job summary

Amazon Ultra Fast Grocery (UFG) is seeking a Team Lead for Last Mile operations in KSA. You will manage end-to-end last mile activities for one large site or a group of sites, while meeting customer-facing metrics, safeguarding safety, and maintaining team morale and cost targets.

Responsibilities include coaching the DAs, driving performance with DSP partners, delivering training plans, and conducting 4M/5S and Safety GEMBA audits daily. A Bachelor's degree and fluent English are required.

Qualifications

• Bachelor's degree required.
• Experience with Microsoft Office products and Excel.
• Fluent in English (speaking, reading, writing).
• Experience in customer-facing environments, warehousing, logistics or manufacturing.

Responsibilities

• Manage end-to-end last mile operations for one large site or multiple sites.
• Meet customer-facing metrics while maintaining safety and morale and controlling costs.
• Drive performance management of team members and DSP partners; implement training plans.
• Collaborate with DSP to improve operations and sustain performance gains.
• Conduct 4M/5S and Safety GEMBA audits daily; stand-in for Area Manager.

Skills

English fluency

Customer-facing experience

Leadership

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Amazon Ultra Fast Grocery (UFG) is seeking a Team Lead for Last Mile operations in KSA. You will manage end-to-end last mile activities for one large site or a group of sites, while meeting customer-facing metrics, safeguarding safety, and maintaining team morale and cost targets.

Responsibilities include coaching the DAs, driving performance with DSP partners, delivering training plans, and conducting 4M/5S and Safety GEMBA audits daily. A Bachelor's degree and fluent English are required.