Operations Executive, Amazon Now

Amazon Inc.; As Sali Municipality; On-site; SAR 120,000 - 170,000; Full time

Job summary

Amazon Inc. is hiring an Operations Lead for Amazon Ultra Fast Grocery (UFG) in Saudi Arabia to design and run end-to-end last mile operations across sites. You will manage daily performance, coach associates, and collaborate with DSP partners to meet customer metrics while maintaining safety and cost targets.

You'll drive training plans, perform 4M/5S and GEMBA audits, and stand-in for Area Manager as needed. Fluency in English and strong Office skills are required; bachelor's degree preferred.

Qualifications

• Fluent in English and proficient with Microsoft Office tools.
• Experience in customer-facing environments, warehousing, logistics or manufacturing is preferred.
• Bachelor's degree required or equivalent experience.

Responsibilities

• Managing end-to-end last mile operations for one large site or multiple sites.
• Meet customer-facing metrics while maintaining safety and cost targets.
• Drive performance management and training plans for the DAs and DSP partners.
• Collaborate with DSPs to continuously improve operations and performance.
• Conduct 4M / 5S and Safety GEMBA audits daily.
• Stand-in for Area Manager when needed.

Skills

Team leadership

English fluency

Problem solving

Adaptability

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Description

Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

A day in the life

Key job responsibilities

We're seeking a Team lead for UFG Last mile operations in KSA. In this role, you will be responsible for:

Managing, on a daily basis, end to end last mile operations for either one large site or a combination of small sites, supervising last mile dispatch operations:

Meeting customer facing metrics, while maintaining operational / cost targets and upholding safety and morale of the team reporting to you.

Driving performance management of your team members and DSP partners. Preparing and implementing training and development plans for the DAs.

Working closely with DSP to continuously improve the operations process and attain a sustained level of performance improvement.

Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.

Stand-in for Area Manager.

Basic Qualifications

• Experience with Microsoft Office products and applications
• Experience with Excel
• Speak, write, and read fluently in English

Preferred Qualifications

• Experience in customer-facing environment, warehousing, logistics or manufacturing
• Bachelor's degree

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