Shift Operations Lead – Fulfillment Center

Amazon; Dammam; On-site; SAR 50,000 - 75,000; Full time

Job summary

Amazon is expanding its Operations team in Saudi Arabia and seeks an Operations Supervisor to oversee shift management across various facilities, from first mile fulfilment to final mile delivery. You will drive safety and efficiency to ensure timely customer orders and lead frontline teams to meet targets.

You will analyze data, adjust labor, and collaborate with other functions to resolve process and performance issues, while being available for weekends and overtime as needed.

Qualifications

• Fluent in English (speaking, reading and writing).
• 1+ years of Microsoft Office products experience.
• High school or equivalent education.
• Flexible with weekends, nights and holidays.
• Can lift up to 49 pounds and stand for long shifts.
• Willing to work 40 hours per week with overtime as required.

Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area.
• Manage and train Associates to help deliver the best service for our customers.
• Ensure that customer orders are fulfilled in line with quality and safety guidelines.
• Continuously provide critical shift related information to frontline management and operators.
• Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts.
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance.
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization.

Skills

Strong communication

Ownership mindset

Leadership by example

Data analysis

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Amazon is expanding its Operations team in Saudi Arabia and seeks an Operations Supervisor to oversee shift management across various facilities, from first mile fulfilment to final mile delivery. You will drive safety and efficiency to ensure timely customer orders and lead frontline teams to meet targets.

You will analyze data, adjust labor, and collaborate with other functions to resolve process and performance issues, while being available for weekends and overtime as needed.