Operations Executive, Amazon Now

Amazon Inc.; Saudi Arabia; On-site; SAR 180,000 - 260,000; Full time

Job summary

Amazon Ultra Fast Grocery (UFG) in KSA seeks an experienced Operations Lead to run end-to-end last mile operations across one large site or a network of sites. You will drive performance, safety, and cost targets while coaching teams and DSP partners to deliver fast, reliable service to customers.

The role emphasizes daily operations, training initiatives, and standing in for the Area Manager when required, with a focus on scaling new business models across AMET.

Qualifications

• Experience with Microsoft Office products and applications.
• Fluent in English (speak, read, write).
• Bachelor's degree preferred.

Responsibilities

• Manage end-to-end last mile operations for one large site or multiple sites.
• Meet customer-facing metrics while maintaining cost targets and safety.
• Drive performance management and training plans for associates.
• Collaborate with DSPs to improve operations and performance.
• Conduct 4M/5S and Safety GEMBA audits daily.
• Stand-in for Area Manager as needed.

Skills

English fluency

Team leadership

Education

Bachelor's degree

Tools

Excel

Job description

Job Description :

Do you want to be part of a newly formed organization that is designing and launching new business models across AMET If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates performance - including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

A day in the life

Key job responsibilities

We're seeking a Team lead for UFG Last mile operations in KSA. In this role, you will be responsible for:

• Managing, on a daily basis, end to end last mile operations for either one large site or a combination of small sites, supervising last mile dispatch operations:


• Meeting customer facing metrics, while maintaining operational / cost targets and upholding safety and morale of the team reporting to you.


• Driving performance management of your team members and DSP partners. Preparing and implementing training and development plans for the DAs.


• Working closely with DSP to continuously improve the operations process and attain a sustained level of performance improvement.


• Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.


• Stand-in for Area Manager.

Basic Qualifications :

• Experience with Microsoft Office products and applications


• Experience with Excel


• Speak, write, and read fluently in English

Preferred Qualifications :

• Experience in customer-facing environment, warehousing, logistics or manufacturing


• Bachelor's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.