Fulfillment Center Operations Manager — People & Productivity

Afaq - Warehouse Branch; Riyadh; On-site; SAR 300,000 - 500,000; Full time

Job summary

Amazon is seeking an Operations Manager in Riyadh to lead a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance while driving productivity and efficiency through data-driven decisions.

You will coordinate across safety, engineering, and quality teams to maintain customer delivery promises across First mile, Middle mile, and Last mile, with lifting requirements up to 49 pounds as needed.

Qualifications

• 3+ years of employee and performance management experience.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with safety, engineering, loss prevention, quality assurance and HR to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.

Skills

Employee & performance management

Performance metrics / Lean techniques

Education

Bachelor's degree or equivalent / 2+ years Amazon experience

Job description

Amazon is seeking an Operations Manager in Riyadh to lead a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance while driving productivity and efficiency through data-driven decisions.

You will coordinate across safety, engineering, and quality teams to maintain customer delivery promises across First mile, Middle mile, and Last mile, with lifting requirements up to 49 pounds as needed.