خدمة عملاء بجدة براتب 4100 ريال - دوام كامل

شركة خاصة; Jeddah; On-site; SAR 45,000 - 46,000; Full time

Job summary

Ahmed Saeed Kalash Factory for Ghutras and Clothes in Jeddah is hiring a Customer Service Specialist for a full-time role with morning and evening shifts. The role focuses on defining service performance metrics, updating procedures, and improving customer satisfaction through data-driven initiatives.

Ideal candidates will hold a diploma in business administration, possess advanced customer service skills, and be capable of analyzing customer feedback to enhance the overall experience.

Qualifications

• One-year post-secondary diploma in business administration or a related field.
• Strong customer service and communication skills.
• Ability to measure customer opinions and analyze data.

Responsibilities

• Develop performance indicators and quality standards for customer service.
• Prepare and update customer service procedures and manuals.
• Analyze data to identify strengths and weaknesses in customer experience.

Skills

Customer service

Data analysis

Customer experience

Education

Diploma in business administration

Job description

Ahmed Saeed Kalash Factory for Ghutras and Clothes in Jeddah is hiring a Customer Service Specialist for a full-time role with morning and evening shifts. The role focuses on defining service performance metrics, updating procedures, and improving customer satisfaction through data-driven initiatives.

Ideal candidates will hold a diploma in business administration, possess advanced customer service skills, and be capable of analyzing customer feedback to enhance the overall experience.