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Smart Interaction Communications Company in Riyadh is hiring a Customer Service Specialist to define performance indicators and quality standards for the service team. The role focuses on developing procedures, manuals, and programs to maximize customer satisfaction and professionalism in service delivery.
The position is full-time with a morning/evening shift, offering a salary range of 4,500 to 6,000 Saudi Riyals per month. Local candidates in Riyadh are preferred.
Home Saudi Arabia: We present customer service jobs in Riyadh with a salary of 6000 Saudi Riyals.
Customer Service Specialist
Setting and defining performance and quality indicators and standards in customer service, participating in setting and updating customer service procedures and manuals, developing programs to maximize the quality and professionalism of customer service systems, identifying strengths and weaknesses in customer service systems and their satisfaction, and preparing, presenting and archiving specialized documents and reports related to the field of customer service.
Morning/Evening
4,500 to 6,000 riyals