IT Technician: NetSuite–ZenHR Integrations

Taj HR; Jeddah; On-site; SAR 42,000 - 66,000; Full time

Job summary

Taj HR is seeking a hands-on IT Technician in Jeddah to provide end-user support across desktops, software, and network infrastructure. You will troubleshoot Windows OS, Microsoft 365, and device issues while assisting in the integration of Oracle NetSuite with ZenHR.

The role requires strong analytical skills, good communication, and the ability to work independently within the IT department to ensure reliable day-to-day operations.

Qualifications

• 2+ years of relevant IT support experience preferred.
• Strong troubleshooting and problem-solving skills.
• Excellent English communication, both written and spoken.
• Experience with NetSuite and ZenHR integration is a plus.

Responsibilities

• Provide desktop and laptop support, including hardware diagnostics and software installation.
• Resolve issues related to Windows OS, Microsoft 365, and end-user devices.
• Troubleshoot LAN/WAN, TCP/IP, DNS, DHCP, VLANs, and Wi-Fi connectivity.
• Support system integration activities, especially NetSuite with ZenHR integrations.
• Maintain documentation of technical issues and resolutions.
• Provide timely IT assistance to employees and coordinate with service providers.

Skills

IT support

Hardware troubleshooting

Windows OS

Microsoft 365

Networking basics

System integration

English communication

Tools

NetSuite

ZenHR

Job description

Taj HR is seeking a hands-on IT Technician in Jeddah to provide end-user support across desktops, software, and network infrastructure. You will troubleshoot Windows OS, Microsoft 365, and device issues while assisting in the integration of Oracle NetSuite with ZenHR.

The role requires strong analytical skills, good communication, and the ability to work independently within the IT department to ensure reliable day-to-day operations.