IT Support Co-op: Hands-On Ops & Mentorship

FashionUnited; Riyadh; On-site; SAR 45,000 - 78,000; Part time

Benefits offered by this job

Mentorship

Hands-on training

Access to industry tools

Job summary

Richemont is seeking an IT Support Co-op in Riyadh to join the IT Operations team. You will be the first line of support for employees, assist with hardware, and maintain office technology while gaining hands-on experience.

Training will be provided across cybersecurity best practices, ServiceNow, O365, VPNs, and device management. This role offers mentorship and exposure to industry-standard tools in a corporate environment.

Qualifications

• Entry-level IT support or internship experience preferred.
• Willingness to learn enterprise IT tools and processes.
• Ability to document and communicate clearly with users.

Responsibilities

• Monitor and support local network/office infrastructure to ensure uptime.
• Follow cybersecurity best practices and create simple guides for users.
• Diagnose and resolve basic hardware, software, and network issues for local users.
• Prepare, image, and setup laptops/workstations for new hires and refreshes.
• Log and manage IT support tickets with clear user communication.
• Support meeting rooms and video conferencing systems.
• Assist in enrolling and managing corporate mobile devices.
• Update internal IT knowledge bases and user guides.

Skills

IT troubleshooting

Network monitoring

Cybersecurity awareness

Service desk etiquette

Tools

ServiceNow

Microsoft 365

Zscaler VPN

Workspace ONE

Apple DEP

Poly/ClickShare VC

Job description

Richemont is seeking an IT Support Co-op in Riyadh to join the IT Operations team. You will be the first line of support for employees, assist with hardware, and maintain office technology while gaining hands-on experience.

Training will be provided across cybersecurity best practices, ServiceNow, O365, VPNs, and device management. This role offers mentorship and exposure to industry-standard tools in a corporate environment.