Job Title
IT Manager / IT Lead | Olive Arabia | Jeddah, Saudi Arabia
Recruiting Company
Olive Arabia
Job Location
Jeddah, Saudi Arabia
Job Type
Full-Time
Experience Required
Minimum 5 Years
Compensation
Salary will be determined based on qualifications, experience, and interview assessment
Leadership Level
Mid to Senior Management
Position Summary
Olive Arabia is seeking an experienced IT Manager / IT Lead to oversee and drive the organization’s technology operations, infrastructure, cybersecurity, and digital transformation initiatives. This leadership position plays a critical role in ensuring the reliability, security, and strategic alignment of IT services while supporting business growth through innovative technology solutions and operational excellence.
Detailed Job Description
As the IT Manager / IT Lead, you will be responsible for managing the company’s entire IT ecosystem, including infrastructure, networks, cloud services, cybersecurity, technical support, and business-critical applications. You will work closely with executive leadership to develop and execute technology strategies that support organizational objectives while ensuring system availability, security, and scalability. The role requires a strong blend of hands‑on technical expertise and leadership capability, with responsibility for vendor management, project delivery, IT budgeting, and team development. You will play a key role in driving digital transformation initiatives, improving operational efficiency, and implementing best practices across IT governance and security. This opportunity is ideal for a proactive technology leader who can bridge business needs with effective and sustainable technology solutions.
Key Responsibilities
- Lead and manage the organization’s overall IT operations, infrastructure, systems, and technical services.
- Develop and implement IT strategies, policies, standards, and operational procedures aligned with business objectives.
- Manage and maintain enterprise networks, servers, hardware, software platforms, cloud environments, and end‑user systems.
- Ensure the availability, performance, reliability, and security of business-critical IT services.
- Oversee cybersecurity initiatives, data protection mechanisms, access controls, and risk management programs.
- Manage IT support services and ensure the timely resolution of incidents, service requests, and technical issues.
- Establish and maintain relationships with IT vendors, technology partners, service providers, and consultants.
- Manage software licensing, subscriptions, maintenance agreements, and technology contracts.
- Identify opportunities for infrastructure optimization, process automation, and digital transformation.
- Plan, execute, and monitor IT projects while managing budgets, resources, and procurement activities.
- Develop and maintain backup, disaster recovery, and business continuity strategies.
- Lead, mentor, and develop IT team members while ensuring adherence to service standards and performance objectives.
- Maintain accurate IT documentation, asset inventories, system records, and configuration management databases.
- Monitor infrastructure and security performance and prepare management reports and operational KPIs.
- Provide executive leadership with strategic recommendations regarding technology investments and innovation opportunities.
Required Qualifications & Skills
- Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related discipline.
- Minimum 5 years of professional experience in Information Technology environments.
- Proven leadership, supervisory, or managerial experience within IT operations or infrastructure teams.
- Strong knowledge of enterprise IT infrastructure, networking, servers, virtualization, and systems administration.
- Experience managing cloud-based environments and modern technology platforms.
- Strong understanding of cybersecurity principles, security controls, and risk management practices.
- Knowledge of data protection, backup solutions, disaster recovery, and business continuity planning.
- Experience managing IT vendors, contracts, licensing agreements, and technology procurement processes.
- Proven experience delivering IT projects and technology improvement initiatives.
- Strong understanding of IT service management and technical support operations.
- Excellent analytical, troubleshooting, and problem‑solving capabilities.
- Strong communication, stakeholder management, and presentation skills.
- Ability to align technology solutions with business requirements and strategic objectives.
- Experience managing IT budgets, resources, and operational planning activities.
Nice‑to‑Have Skills
- Professional certifications such as ITIL, PMP, Prince2, CISSP, CISM, CCNA, Microsoft, AWS, or Azure certifications.
- Experience leading cloud migration and digital transformation projects.
- Knowledge of ISO 27001, information security governance, and compliance frameworks.
- Experience with ERP, CRM, and enterprise business applications.
- Familiarity with automation technologies, scripting, and process improvement initiatives.
- Exposure to hybrid cloud and multi‑site enterprise environments.
- Experience building and managing high‑performing IT teams.
Recruitment Pro Tip
For leadership‑level IT positions, employers look for candidates who can demonstrate measurable business impact. Highlight examples where you improved system availability, reduced operational costs, strengthened cybersecurity, successfully delivered IT projects, managed technology budgets, or led digital transformation initiatives that directly supported organizational growth and efficiency.