Industrial Steam Turbines Technical Support Engineer

Siemens Energy; Dammam; On-site; SAR 70,000 - 90,000; Full time

Job summary

A leading energy solutions provider is seeking a Technical Support Engineer for industrial steam turbines in Dammam, Saudi Arabia. The role involves providing technical assistance for breakdowns, troubleshooting, and operational support to field service representatives. Ideal candidates will have 3-5 years of field service experience, a degree in Mechanical Engineering, and strong communication skills. Willingness to travel within the Middle East is required.

Qualifications

• Minimum 3-5 years of field service and commissioning experience with industrial steam turbines.
• Proven expertise in commissioning in a Field Service environment.
• Willingness to travel within the Middle East region.

Responsibilities

• Provide technical assistance for breakdowns and operational issues.
• Assist FSRs before, during, and after outages.
• Collaborate with project management for outage activities.

Skills

Field service support

Troubleshooting

Customer communication

Technical report approval

Education

Degree in Mechanical Engineering or a related field

Job description

Industrial Steam Turbines Technical Support Engineer

About the Role

Location Saudi Arabia Ash Sharqiyah Dammam Company Siemens Energy Company Ltd. Organization Transformation of Industry Business Unit Industrial Steam Turbines & Generators Full / Part time Full-time Experience Level Mid-level Professional

Your day involves providing technical assistance to customers for breakdowns, troubleshooting, and operational issues while supporting Field Service Representatives (FSRs) before, during, and after outage execution. You also collaborate with the project management and sales teams to ensure smooth outage preparation, execution, and follow-up, including technical reviews, field service report approvals, and occasional on-site support for special cases.

How You Will Make an Impact

• Provide technical assistance to customers for breakdowns, troubleshooting, and operational issues.
• Assist Field Service Representatives (FSRs) with technical support before, during, and after outage execution.
• Collaborate with the project management team for outage preparation, execution, and follow-up activities.
• Work with the sales and tendering team to prepare field service quotes, spare parts / tooling clarifications, and support technical customer meetings.
• Perform technical reviews and approve field service reports to ensure accuracy and completeness.
• Offer tooling support to the field service team and participate in site work for special cases when required.

What You Bring

• A minimum 3-5 years of successful field service and commissioning experience with industrial steam turbines in the Oil and Gas / Power Plant industry.
• Proven expertise in commissioning and working in a Field Service environment.
• A degree in Mechanical Engineering or a related field is required.
• Willingness and ability to travel within the Middle East region and beyond.
• Strong customer-facing skills with excellent communication abilities.
• Experience with diverse steam turbine designs and operational environments is essential.