IN Back Office Engineer – Charging Systems

Saudi Information Systems (SIS); Riyadh; On-site; SAR 90,000 - 120,000; Full time

Job summary

Saudi Information Systems (SIS) is seeking an IN Back Office Engineer to optimize Ericsson Charging Systems in Riyadh. This role is vital for maintaining service continuity and resolving critical incidents in a telecom environment.

Responsibilities include troubleshooting, change management, and collaborating with cross-functional teams. Ideal candidates possess deep technical knowledge and experience in high-pressure environments.

Qualifications

• Strong expertise in Ericsson Charging Systems, including SDP and CCN.
• Proven experience in IN business configuration and tariff implementation.
• Solid understanding of GSM and WCDMA network technologies.

Responsibilities

• Perform 2nd level troubleshooting and fault resolution for IN and charging systems.
• Manage trouble tickets and ensure timely resolution of customer-impacting issues.
• Execute software, hardware, and configuration changes in production environments.

Skills

Ericsson Charging Systems

GSM and WCDMA network technologies

Linux administration

Oracle database

Unix shell scripting

VMware environments

Tools

HP C7000

3PAR storage

SAN switches

Job description

Saudi Information Systems (SIS) is seeking an IN Back Office Engineer to optimize Ericsson Charging Systems in Riyadh. This role is vital for maintaining service continuity and resolving critical incidents in a telecom environment.

Responsibilities include troubleshooting, change management, and collaborating with cross-functional teams. Ideal candidates possess deep technical knowledge and experience in high-pressure environments.