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Dhahran Mall seeks an HR Supervisor to lead daily people operations in a busy retail and facilities setting. You will guide HR activities, support managers and employees, and promote a professional, inclusive workplace in line with Saudi labour regulations.
Responsibilities include coordinating HR operations, onboarding, payroll support, and employee relations, while ensuring accurate records and regulatory compliance. Fluency in Arabic and English is an advantage.
Join the team at Dhahran Mall as an HR Supervisor, supporting effective people operations in a busy retail and facilities environment. You will help guide the day-to-day HR function, support managers and employees, and promote a professional, inclusive workplace in line with company policies and applicable Saudi labour regulations.
Coordinate daily HR operations, ensuring employee records and HR documentation are accurate, up to date and handled confidentially.
Support recruitment activities, including coordinating interviews, preparing employment documentation and facilitating onboarding and induction.
Advise managers and employees on HR policies, procedures, attendance, leave and general workplace matters.
Monitor attendance, leave records and employee information, following up on discrepancies and escalating issues as appropriate.
Support payroll and benefits administration by preparing and checking relevant employee data and coordinating with the appropriate teams.
Assist with employee relations matters, documenting concerns and supporting fair, consistent resolution in line with company procedures.
Coordinate performance management, training and development activities, and maintain related records.
Support compliance with company policies, applicable Saudi labour regulations and relevant HR processes.
Prepare HR reports and maintain organised personnel files and digital records.
Supervise or guide HR team members as required, helping to prioritise workloads and maintain service standards.
Work with mall operations and other departments to respond to workforce needs and promote a positive employee experience.
Bachelor’s degree in Human Resources, Business Administration or a related field, or equivalent relevant experience.
Previous experience in an HR role, including responsibility for coordinating or supervising HR activities.
Working knowledge of HR practices, employee records, recruitment, onboarding and employee relations.
Understanding of Saudi labour regulations and the importance of maintaining accurate, compliant HR documentation.
Strong communication and interpersonal skills, with the ability to work effectively with employees and managers at different levels.
Excellent organisational skills, attention to detail and the ability to manage competing priorities.
Proficiency in Microsoft Office and confidence using HR systems or employee databases.
Professional judgement and discretion when handling sensitive or confidential information.
Fluency in Arabic and English is an advantage.
Experience in retail, shopping centre, hospitality or another customer-facing operational environment.
Ability to interpret HR policies and explain processes clearly and consistently.
Strong problem-solving skills and a calm, practical approach to workplace matters.
Ability to build constructive working relationships across a diverse workforce.
Commitment to fairness, inclusion and a respectful workplace culture.
Flexibility to support operational requirements, including working within a mall environment.
The opportunity to support people operations in a dynamic mall environment.
Scope to contribute to employee experience, HR processes and team development.
Collaboration with colleagues across HR and mall operations.
A professional workplace that values respectful communication and inclusive practices.