Housekeeping Coordinator - Room Status

The Ritz-Carlton Hotel Company, L.L.C.; Riyadh; On-site; SAR 39,000 - 61,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Riyadh seeks a detail-oriented Housekeeping Coordinator - Room Status to manage room availability, verify conditions, and coordinate cleaning priorities with Front Office, Engineering and Laundry.

This role supports hotel operations for the Red Sea property while the primary hiring location remains Riyadh, ensuring timely room readiness and maintaining luxury service standards in a fast-paced premium hotel environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of related experience in housekeeping, rooms operations, or hospitality service.
• Ability to work with housekeeping assignments, room status tracking, and guest room readiness.
• Proficient with computers and hotel systems to enter, locate, update, and verify information.

Responsibilities

• Prepare room availability reports and review daily housekeeping information to support operational planning.
• Verify room status and identify discrepancies between housekeeping records and front desk information.
• Prioritize room cleaning for departing guests, vacant dirty rooms, rush rooms, and guest arrivals.
• Update the room status of departing guests accurately and in a timely manner.
• Act as liaison between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document discrepant room issues and coordinate with the Front Desk until resolved.
• Prepare and distribute room assignment sheets, work boards, or task lists to housekeeping staff.
• Record, monitor, and update Do Not Disturb lists and release rooms when available.

Skills

Housekeeping coordination

Room status tracking

Front Office coordination

Engineering coordination

Laundry coordination

Document accuracy

Time management

Guest service

Communication

Education

High school diploma or equivalent

Tools

Hotel systems

Job description

Housekeeping Coordinator - Room Status Job Snapshot Role: Housekeeping Coordinator - Room Status Location: Riyadh, Saudi Arabia Industry: Hospitality Function: Janitorial & Cleaning Experience: Minimum 1 year related experience Job Type: Full-time Position Overview Housekeeping Coordinator - Room Status in Riyadh, Saudi Arabia is a Hospitality opportunity for an organized housekeeping operations professional who can manage room status reports, coordinate cleaning priorities, prepare assignment sheets, and support accurate communication between Housekeeping, Front Office, Engineering, and Laundry teams. The selected employee will support hotel operations at the Red Sea, Saudi Arabia property location, while the main hiring and recruitment location remains Riyadh, Saudi Arabia.

Job Details Country: Saudi Arabia City: Riyadh Industry: Hospitality Function: Janitorial & Cleaning Salary: 3500-5500 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context

The Housekeeping Coordinator - Room Status will support daily housekeeping activities by preparing room availability reports, verifying room conditions, tracking discrepant rooms, and helping ensure rooms are cleaned according to guest arrival and departure priorities. This role is important for smooth hotel operations because it connects housekeeping teams with front desk, engineering, and laundry colleagues. The selected candidate will help maintain accurate records, clear communication, guest room readiness, and the luxury service standards expected in a premium hospitality environment.

Key Responsibilities

• Prepare room availability reports and review daily housekeeping information to support operational planning.
• Verify room status and identify discrepancies between housekeeping records and front desk information.
• Prioritize room cleaning for departing guests, vacant dirty rooms, rush rooms, and rooms needed for guest arrivals.
• Update the room status of departing guests accurately and in a timely manner.
• Assist Housekeeping management with daily operational coordination and task follow-up.
• Act as a liaison between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document discrepant room issues and coordinate with the Front Desk until matters are resolved.
• Prepare and distribute room assignment sheets, work boards, or task lists to housekeeping staff.
• Record, monitor, and update the list of rooms marked Do Not Disturb.
• Assign rooms that were previously on the Do Not Disturb list once they become available for cleaning.
• Ensure vacant dirty rooms are cleaned within required timelines to support guest check-in and hotel operations.
• Complete required housekeeping paperwork, logs, reports, and room status documentation.
• Report maintenance problems, safety hazards, accidents, injuries, or unsafe conditions according to company procedures.
• Follow all company safety, security, hygiene, grooming, confidentiality, and operational policies.
• Welcome and acknowledge guests according to hotel standards when guest interaction is required.
• Anticipate guest service needs and respond professionally to housekeeping-related requests.
• Support quality standards by keeping room information, assignments, and documents accurate.
• Build positive working relationships with colleagues and support the team in reaching shared service goals.
• Communicate clearly and professionally with supervisors, employees, and other departments.
• Prepare and review written documents accurately and completely.
• Enter, locate, and update work-related information using computers and hotel systems.
• Stand, sit, or walk for extended periods during the work shift.
• Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Perform additional reasonable duties requested by supervisors to support housekeeping and rooms operations.

Ideal Profile

• High school diploma, secondary school certificate, G.E.D. equivalent, or similar educational qualification.
• Minimum 1 year of related experience in housekeeping, rooms operations, hotel coordination, front office support, or hospitality service.
• No supervisory experience required.
• No license or certification required.
• Good understanding of room status tracking, housekeeping assignments, room availability reports, and guest room readiness.
• Comfortable using computers and hotel systems to enter, locate, update, and verify operational information.
• Strong attention to detail when checking room discrepancies, Do Not Disturb rooms, work assignments, and housekeeping paperwork.
• Able to coordinate professionally with Housekeeping, Front Office, Engineering, Laundry, and supervisory teams.
• Good written and verbal communication skills with the ability to prepare clear and accurate documents.
• Able to work in a busy hotel environment where timing, accuracy, teamwork, and service quality are important.
• Professional appearance, reliable attitude, confidentiality, and commitment to luxury hospitality standards.
• Physically able to stand, walk, sit, and complete light physical duties during a full shift.

Skills Set

• Housekeeping coordination
• Room status tracking
• Room availability reports
• Discrepant room management
• Room assignment sheets
• Do Not Disturb room tracking
• Guest room readiness
• Housekeeping paperwork
• Daily room reports
• Front Office coordination
• Engineering coordination
• Laundry coordination
• Hotel housekeeping operations
• Computer system updates
• Work task coordination
• Maintenance issue reporting
• Guest service
• Luxury hospitality
• Quality standards
• Safety procedures
• Security policies
• Confidentiality
• Document accuracy
• Team communication
• Operational follow-up
• Time management
• Attention to detail
• Rooms division support
• Professional communication
• Janitorial & Cleaning

Why Join Us

This role offers a practical opportunity to grow within a luxury hospitality environment where accurate room coordination and timely housekeeping support directly shape guest satisfaction. The position provides exposure to rooms operations, housekeeping systems, interdepartmental communication, service standards, and organized daily workflow in a premium hotel setting. It is a suitable role for a detail-oriented hospitality professional who enjoys structured coordination work and supporting smooth guest room operations.

About the Company

The Ritz-Carlton Hotel Company is recognized worldwide as a gold standard in luxury hospitality. Guided by a strong service credo and an unwavering commitment to excellence in its hotels and communities, The Ritz-Carlton creates memorable guest experiences through refined service, thoughtful care, and a culture where hospitality professionals take pride in delivering comfort, quality, and exceptional attention to detail.