Housekeeping Coordinator - Rooms

The Ritz-Carlton Hotel Company, L.L.C.; Riyadh; On-site; SAR 39,000 - 61,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. invites applications for a Housekeeping Coordinator - Rooms at its Red Sea property in Saudi Arabia.

You will oversee room status updates, assign tasks, and support smooth daily housekeeping operations in a luxury hotel environment. Ideal candidates bring at least 1 year of housekeeping or rooms operations experience, strong computer skills, and a commitment to service standards.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year in housekeeping or hotel coordination.
• Strong computer skills and attention to detail.

Responsibilities

• Run room status reports and update assignments.
• Coordinate with Front Office and Housekeeping teams.
• Track Do Not Disturb and discrepant rooms.
• Ensure rooms are ready on time for guest arrivals.

Skills

Housekeeping coordination

Room status tracking

Daily reports

Front Office coordination

Guest service

Education

High school diploma or equivalent

Tools

Hotel systems

Job description

Housekeeping Coordinator - Rooms Job Snapshot

Role: Housekeeping Coordinator - Rooms

Location: Red Sea, Saudi Arabia

Industry: Hospitality

Function: Janitorial & Cleaning

Experience: Minimum 1 year related experience

Job Type: Full-time

Position Overview

Housekeeping Coordinator - Rooms in Red Sea, Saudi Arabia is a Hospitality opportunity for an organized housekeeping professional who can coordinate room status updates, prepare assignments, track discrepant rooms, and support smooth daily housekeeping operations in a luxury hotel environment. This role is ideal for candidates with housekeeping, rooms operations, or hotel coordination experience who can work closely with Housekeeping, Front Office, Engineering, and Laundry teams to ensure guest rooms are ready on time and service standards are consistently maintained.

Job Details

Country: Saudi Arabia

City: Red Sea

Industry: Hospitality

Function: Janitorial & Cleaning

Salary: 3500-5500 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.

Gender: Any

Candidate Nationality: Any

Job Type: Full-time

Role Context

The Housekeeping Coordinator - Rooms will support daily rooms operations by monitoring occupancy reports, verifying room status, assigning cleaning priorities, and helping resolve housekeeping discrepancies with the Front Desk. The role plays an important part in guest satisfaction by ensuring vacant dirty rooms, rush rooms, departing rooms, and rooms previously marked Do Not Disturb are properly tracked and cleaned within required timelines. The selected candidate will help keep housekeeping communication accurate, paperwork complete, and operational teams aligned throughout each shift.

Key Responsibilities

• Run sold room reports and review daily occupancy information to support housekeeping planning.
• Verify room status and identify discrepant rooms requiring coordination with Front Office or Housekeeping management.
• Prioritize room cleaning based on departing guests, rush room requirements, vacant dirty rooms, and guest arrival needs.
• Update the status of departing guest rooms and ensure room readiness information is accurate.
• Prepare and distribute room assignments to housekeeping associates according to operational priorities.
• Record, monitor, and update the list of Do Not Disturb rooms and follow up as per hotel procedures.
• Assign rooms previously on the Do Not Disturb list once they become available for cleaning.
• Ensure vacant dirty rooms are cleaned within the required time to support guest arrivals and hotel operations.
• Act as a liaison between Housekeeping, Engineering, Front Office, and Laundry teams.
• Document and resolve room discrepancies with the Front Desk in a timely and professional manner.
• Complete required housekeeping paperwork, reports, logs, assignment sheets, and operational records.
• Report maintenance problems, safety hazards, accidents, injuries, or guest room issues to the appropriate supervisor.
• Support housekeeping management in coordinating daily activities and operational follow-up.
• Use computers and hotel systems to enter, locate, update, and verify work-related information.
• Welcome and acknowledge guests according to hotel standards and respond to service needs with genuine care.
• Maintain confidentiality of hotel information and protect company assets.
• Follow company safety, security, grooming, hygiene, and service standards at all times.
• Communicate clearly and professionally with guests, colleagues, supervisors, and other departments.
• Build positive working relationships and support the team in reaching shared housekeeping goals.
• Perform additional reasonable duties requested by supervisors to support rooms and housekeeping operations.

Ideal Profile

• High school diploma, G.E.D. equivalent, or similar educational qualification.
• Minimum 1 year of related experience in housekeeping, rooms operations, hotel coordination, front office support, or hospitality service.
• No supervisory experience required.
• No license or certification required.
• Good understanding of room status tracking, housekeeping assignments, guest room readiness, and hotel service standards.
• Comfortable using computers and hotel systems to update records, reports, and room information.
• Strong attention to detail when reviewing room reports, discrepant rooms, Do Not Disturb rooms, and assignment records.
• Able to coordinate with Housekeeping, Front Office, Engineering, and Laundry teams in a professional manner.
• Good written and verbal communication skills with the ability to prepare accurate documents and speak clearly.
• Able to stand, sit, or walk for extended periods during a full work shift.
• Able to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Professional appearance, dependable attitude, and commitment to luxury hospitality standards.

Skills Set

• Housekeeping coordination
• Room status tracking
• Sold room reports
• Discrepant room management
• Room assignment preparation
• Do Not Disturb room tracking
• Guest room readiness
• Hotel housekeeping operations
• Front Office coordination
• Laundry coordination
• Engineering coordination
• Housekeeping paperwork
• Daily reports
• Computer system updates
• Guest service
• Luxury hospitality
• Team communication
• Maintenance issue reporting
• Safety procedures
• Security policies
• Quality standards
• Confidentiality
• Time management
• Attention to detail
• Operational follow-up
• Rooms division support

Why Join Us

This role offers a strong opportunity to grow within a luxury hospitality environment where housekeeping accuracy, room readiness, and guest comfort are essential to daily hotel operations. The position provides hands-on exposure to rooms coordination, interdepartmental communication, service standards, and hotel systems within a premium resort setting. It is a suitable role for a hospitality professional who enjoys organized operational work, guest-focused service, and teamwork in a refined hotel environment.

About the Company

The Ritz-Carlton Hotel Company is recognized worldwide as a gold standard in luxury hospitality. Guided by a strong service credo and an unwavering commitment to excellence in its hotels and communities, The Ritz-Carlton creates memorable guest experiences through refined service, thoughtful attention to detail, and a culture where hospitality professionals take pride in delivering exceptional care and comfort.