Hajj & Umrah Travel Consultant – Relocation Support (KSA)

Ummah Jobs; Medina; On-site; SAR 60,000 - 100,000; Full time

Benefits offered by this job

Visa assistance

Relocation support

Private transfers

Hotel partnerships

Comprehensive package information

Job summary

HajjGuider, a Hajj and Umrah travel specialist with UK headquarters, seeks a Travel Consultant to assist pilgrims from the United Kingdom in planning sacred journeys. Based in Makkah or Madinah, you will advise families, evaluate travel packages, and coordinate with partners to ensure seamless service.

The ideal candidate is fluent in English, organized, and detail-oriented, with experience in pilgrimage operations and customer advisory roles. Visa assistance and relocation support are provided.

Qualifications

• Calm, clarity, and deep respect when working with families preparing for pilgrimage.
• Organized, detail-oriented.
• Fluent in spoken and written English.

Responsibilities

• Consult with pilgrims and families about Hajj and Umrah options, helping them evaluate and compare travel packages, flights, hotels, and rooming arrangements.
• Provide practical pre-journey guidance on documentation, mobility, timing, and preparation essentials.
• Coordinate internally with team members and external partners to ensure smooth service delivery.
• Maintain accurate and detailed client records to facilitate continuity and follow-up.
• Gather customer feedback and insights to continuously improve company planning resources.

Skills

Hajj/Umrah experience

Pilgrimage ops knowledge

Customer advisory

Fluent in English

Job description

HajjGuider, a Hajj and Umrah travel specialist with UK headquarters, seeks a Travel Consultant to assist pilgrims from the United Kingdom in planning sacred journeys. Based in Makkah or Madinah, you will advise families, evaluate travel packages, and coordinate with partners to ensure seamless service.

The ideal candidate is fluent in English, organized, and detail-oriented, with experience in pilgrimage operations and customer advisory roles. Visa assistance and relocation support are provided.