Travel Consultant (Hajj & Umrah)

Ummah Media Group; Medina; Presencial; SAR 60.000 - 100.000; Tempo integral

Benefícios oferecidos por esta vaga

Visa assistance

Relocation support

Private transfers

Hotel partnerships

Comprehensive package information

Resumo da vaga

HajjGuider, a Hajj and Umrah travel specialist with UK headquarters, seeks a Travel Consultant to assist pilgrims from the United Kingdom in planning sacred journeys. Based in Makkah or Madinah, you will advise families, evaluate travel packages, and coordinate with partners to ensure seamless service.

The ideal candidate is fluent in English, organized, and detail-oriented, with experience in pilgrimage operations and customer advisory roles. Visa assistance and relocation support are provided.

Qualificações

• Calm, clarity, and deep respect when working with families preparing for pilgrimage.
• Organized, detail-oriented.
• Fluent in spoken and written English.

Responsabilidades

• Consult with pilgrims and families about Hajj and Umrah options, helping them evaluate and compare travel packages, flights, hotels, and rooming arrangements.
• Provide practical pre-journey guidance on documentation, mobility, timing, and preparation essentials.
• Coordinate internally with team members and external partners to ensure smooth service delivery.
• Maintain accurate and detailed client records to facilitate continuity and follow-up.
• Gather customer feedback and insights to continuously improve company planning resources.

Conhecimentos

Hajj/Umrah experience

Pilgrimage ops knowledge

Customer advisory

Fluent in English

Descrição da vaga

# Travel Consultant (Hajj & Umrah)HajjGuiderfull-timeMakkah / Madinah, Saudi Arabia (UK company)Share:## Job DescriptionHajjGuider, a Hajj and Umrah travel specialist with UK headquarters (207 Regent Street, London), is seeking a dedicated Travel Consultant to support pilgrims from the United Kingdom in planning and preparing for their sacred journeys. Based in Makkah or Madinah, Saudi Arabia, you will serve as a trusted advisor to families and individuals navigating one of the most significant travel decisions of their lives.\\*\\*Core Responsibilities:\\*\\** Consult with pilgrims and families about Hajj and Umrah options, helping them evaluate and compare travel packages, flights, hotels, and rooming arrangements* Provide practical pre-journey guidance on documentation, mobility, timing, and preparation essentials* Coordinate internally with team members and external partners to ensure smooth service delivery* Maintain accurate and detailed client records to facilitate continuity and follow-up* Gather customer feedback and insights to continuously improve company planning resources\\*\\*Ideal Candidate:\\*\\*You bring calm, clarity, and deep respect when working with families preparing for pilgrimage. You are organized, detail-oriented, and fluent in spoken and written English.\\*\\*Preferred Qualifications:\\*\\** Experience with Hajj, Umrah, or Muslim travel sector services* Background in pilgrimage operations or customer advisory roles within travel* Fluency in Arabic, Urdu, Punjabi, Gujarati, Bengali, or Persian* Proven skill handling customer inquiries via phone, WhatsApp, or email* Strong attention to detail with dates, documents, and travel itineraries\\*\\*What HajjGuider Offers:\\*\\** Full-time employment with UK-based support* Visa assistance and relocation support* Private transfer arrangements* Access to pre-booked hotel partnerships* Comprehensive package information provided before booking\\*\\*Position Details:\\*\\*Location: Makkah or Madinah, Saudi ArabiaApplication Deadline: 31 December 2026Apply via HajjGuider careers form (select Travel Consultant)Hajj 2027 early-interest inquiries are currently being accepted.