Guest Experience Host - Food Hall & QR Ordering

Saudi Entertainment Ventures | SEVEN; Riyadh; On-site; SAR 56,000 - 78,000; Full time

Job summary

Saudi Entertainment Ventures | SEVEN is hiring a Floor Organiser to welcome guests, assist seating, and guide guests through the dining hall concept and QR-based ordering. The role focuses on keeping the dining area clean and organized while ensuring a smooth guest journey.

You will support guests during peak and non-peak periods, maintain table prep, assist with wayfinding, and deliver friendly service to uphold high hospitality standards.

Qualifications

• Experience in customer service is preferred but not mandatory.
• Strong communication and interpersonal skills are essential.
• Good organizational skills with attention to cleanliness and table setup.

Responsibilities

• Greet guests warmly and professionally.
• Assist with seating based on group size.
• Explain dining hall concept and ordering process.
• Guide guests on QR code ordering and payment.
• Inform guests about cuisine options and wayfinding.
• Ensure tables are clean and prepared.
• Clear and reset tables after meals.
• Replace tableware and condiments as needed.
• Maintain cleanliness of dining area.
• Provide attentive service throughout visit.
• Check in with guests to ensure satisfaction.

Skills

Customer service

Communication

Hospitality

Organization

Stamina

Team player

Job description

Saudi Entertainment Ventures | SEVEN is hiring a Floor Organiser to welcome guests, assist seating, and guide guests through the dining hall concept and QR-based ordering. The role focuses on keeping the dining area clean and organized while ensuring a smooth guest journey.

You will support guests during peak and non-peak periods, maintain table prep, assist with wayfinding, and deliver friendly service to uphold high hospitality standards.