Guest Experience Agent: Grow Worldwide with Perks

ACCOR; Riyadh; On-site; SAR 45,000 - 78,000; Full time

Benefits offered by this job

Discounted rates at Accor

Learning programs

Career growth opportunities

Planet 21 CSR

Job summary

ACCOR welcomes you to deliver warm and memorable hospitality at the front desk, greeting guests on arrival and handling check-in/check-out with grace. You will respond to requests, settle accounts and ensure every guest leaves satisfied.

You will actively promote hotel facilities, seek opportunities to enhance guest stays through upselling, and take pride in representing Accor’s service standards and values worldwide.

Responsibilities

• Greet check-in, respond to requests and settle accounts with exceptional service
• Take initiative to add a personalized experience
• Promote hotel facilities and upsell opportunities to enhance guest stays

Job description

ACCOR welcomes you to deliver warm and memorable hospitality at the front desk, greeting guests on arrival and handling check-in/check-out with grace. You will respond to requests, settle accounts and ensure every guest leaves satisfied.

You will actively promote hotel facilities, seek opportunities to enhance guest stays through upselling, and take pride in representing Accor’s service standards and values worldwide.