Guest Experience Host – Reception & Service Pro

Accor; Riyadh Region; On-site; SAR 27,000 - 40,000; Full time

Benefits offered by this job

Discounted stay rates

Academy programs

Career growth

Planet 21 CSR initiatives

Job summary

Accor is hiring a Reception Agent to welcome guests, manage check‑in/check‑out, and ensure a memorable stay. You will greet guests on arrival and handle requests to create a seamless experience from arrival to departure, aligned with our hospitality standards.

Join a property under the Accor umbrella that emphasizes guest satisfaction, upselling opportunities, and development through our global learning programs and CSR initiatives like Planet 21.

Responsibilities

• Greet, check-in, respond to requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up‑selling.

Job description

Accor is hiring a Reception Agent to welcome guests, manage check‑in/check‑out, and ensure a memorable stay. You will greet guests on arrival and handle requests to create a seamless experience from arrival to departure, aligned with our hospitality standards.

Join a property under the Accor umbrella that emphasizes guest satisfaction, upselling opportunities, and development through our global learning programs and CSR initiatives like Planet 21.