Global Order Fulfillment Specialist

Technogym; Riyadh; On-site; SAR 160,000 - 210,000; Full time

Job summary

Technogym in Riyadh is seeking an Order Fulfillment Specialist to manage end-to-end order processing from quote to billing, ensuring governance with internal policies and delivering a premium customer experience. You will collaborate with Sales to manage backlog, coordinate logistics and stock, and maintain accurate CRM data to support efficient order execution.

Ideal candidates have 2-3 years of relevant experience, strong communication skills, and proficiency in SAP and MS Outlook, with an

Qualifications

• Proven experience in Order Management or Customer Service.
• Strong written and verbal communication skills.
• Knowledge of ERP systems (SAP preferred) and CRM management.
• Excellent time management and organization.

Responsibilities

• Manage end-to-end order processing from quote to billing.
• Ensure governance and compliance with internal policies and sales conditions.
• Provide a premium customer experience across the customer journey touchpoints.
• Plan and execute frictionless deliveries through the logistic portal and coordinate with Sales.
• Maintain an accurate backlog and collaborate to minimize backlog slippage.
• Keep CRM up to date with customer service information and post-delivery follow-ups.

Skills

Order management

Customer service

Communication skills

ERP SAP

CRM management

Time management

Tools

SAP

Outlook

Job description

Technogym in Riyadh is seeking an Order Fulfillment Specialist to manage end-to-end order processing from quote to billing, ensuring governance with internal policies and delivering a premium customer experience. You will collaborate with Sales to manage backlog, coordinate logistics and stock, and maintain accurate CRM data to support efficient order execution.

Ideal candidates have 2-3 years of relevant experience, strong communication skills, and proficiency in SAP and MS Outlook, with an