General Service Support - Graduate

Philips; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Philips Riyadh invites graduates in Biomedical or Electrical Engineering to join Health Systems Services Delivery as General Service Support. You will learn to install and maintain Philips equipment, support customers, and contribute to service quality.

This 1-year graduate contract requires English fluency, willingness to travel across KSA, and a customer‑oriented mindset. Onsite work with regular visits to customer sites; start date November 2026.

Qualifications

• Post-2025 Bachelor/Master graduate in Biomedical or Electrical Engineering.
• Experience in maintenance and troubleshooting of technical complex systems.
• Fluent in English; local language is also required.
• Customer-oriented.
• Available for business trips inside the KSA (driving license).

Responsibilities

• Install Philips Healthcare equipment according to standards with respect to quality and installation time as set by PH.
• Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH.
• Perform corrective maintenance, supported when necessary by tier-2 support helpdesk.
• Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned.
• Be aware of customer needs and potential commercial leads through customer visits and provide feedback and recommendations to management.
• Being a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets.

Skills

Maintenance experience

Fluent English

Customer orientation

Willingness to travel

Education

Bachelor/Master in Biomedical Engineering or Electrical Engineering

Job description

Job Title General Service Support - Graduate Job Description

Location: Riyadh Start date: November 2026 Contract: 1 year

As a Services Support Graduate you will become a part of Health Systems Services Delivery team in KSA that is highly energized and eager to win. In this team, we value diversity among team members, ownership, out-of-the-box thinking and ideas to strengthen our marketing strategy. We closely collaborate with other functions to deliver the best possible support for our customers and patients. By having you in this team we will ensure continues improvement approach on ‘best in class’ service quality to our consumers on daily basis.

Your role:

• Install Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH
• Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH
• Perform corrective maintenance, supported when necessary by tier-2 support helpdesk
• Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
• Being aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
• Being a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets

You're the right fit if:

• You are a post-2025 Bachelor / Master graduate of Biomedical Engineering, Electrical Engineering or equivalent
• Have experience in maintenance and troubleshooting of technical complex systems as an asset
• Fluent in English, verbal and written in addition to local language
• Customer-oriented
• Available for business trips (driving license needed) inside the KSA

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.

#LI-EU #LI-FIELD

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law.

As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights