Clinical Applications Education Specialist

Philips; Riyadh; Presencial; SAR 120.000 - 180.000; Jornada completa

Descripción de la vacante

Philips in Saudi Arabia is seeking a Clinical Application Specialist to develop and deliver clinical education sessions, advise on optimal procedures, and support customers using Philips equipment.

You will provide first and second-line clinical support, collaborate with product development and regulatory affairs, and document service records to drive continuous improvement and compliant service delivery.

Formación

• Develops and delivers clinical education sessions to customers.
• Provides guidance on clinical procedures to maximize equipment effectiveness.
• Applies analytical skills to resolve medium complexity requests.
• Collaborates with cross-functional teams to address customer concerns.

Responsabilidades

• Advises customers on optimal clinical procedures and protocols to maximize the effectiveness and efficiency of the provided equipment.
• Provides first and second-line support to clinical support associate specialists and customers.
• Documents service records encompassing detailed descriptions of encountered problems and their resolutions.
• Collaborates with product development, quality assurance, and regulatory affairs to enhance product performance.

Conocimientos

Clinical education

Customer support

Cross-functional collaboration

Quality assurance

Educación

Vocational Education in Medical Industry

Descripción del empleo

Philips in Saudi Arabia is seeking a Clinical Application Specialist to develop and deliver clinical education sessions, advise on optimal procedures, and support customers using Philips equipment.

You will provide first and second-line clinical support, collaborate with product development and regulatory affairs, and document service records to drive continuous improvement and compliant service delivery.