Front Office Supervisor - Lead Guest Experience

SmartRecruiters, Inc.; Riyadh; On-site; SAR 78,000 - 112,000; Full time

Benefits offered by this job

Hotel staff rates

Global & Local perks

Job summary

Radisson Hotel Group is seeking a Front Office Supervisor to lead our Front Office Team and deliver exceptional guest experiences. You will manage check-in/check-out, communicate guest needs to departments, and ensure accurate billing and payments while upholding brand standards.

The ideal candidate has OPERA Cloud experience, a flexible, can-do attitude, and a passion for hospitality. Join us in a dynamic environment where guest service is at the heart of everything we do and where your

Qualifications

• Experience with OPERA Cloud is a must.
• Flexible, positive attitude and a Can-Do mindset.
• Creative problem-solver with a passion for service.
• Team player capable of delivering guest satisfaction.

Responsibilities

• Oversee front desk check-in/check-out, ensuring accuracy and guest satisfaction.
• Communicate guest requests to relevant departments and manage room allocations.
• Explain hotel services, amenities and policies to guests and handle payments.
• Run night operations and ensure proper reporting and closing procedures.

Skills

OPERA Cloud

Flexibility

Problem-solving

Team player

Job description

Radisson Hotel Group is seeking a Front Office Supervisor to lead our Front Office Team and deliver exceptional guest experiences. You will manage check-in/check-out, communicate guest needs to departments, and ensure accurate billing and payments while upholding brand standards.

The ideal candidate has OPERA Cloud experience, a flexible, can-do attitude, and a passion for hospitality. Join us in a dynamic environment where guest service is at the heart of everything we do and where your