Housekeeping Manager: Lead Operations & Guest Experience

Radisson Hotel Group; Riyadh; Vor Ort; SAR 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Hotel discounts

Friends & Family discounts

Local perks

Zusammenfassung

Radisson Hotel Group is seeking a Housekeeping Manager to lead daily housekeeping operations and ensure guest rooms and public areas meet the highest standards. You will supervise supervisors and attendants, coordinate schedules with Front Office, monitor quality, and drive safety and cost-control initiatives in a dynamic hotel environment.

This role requires strong leadership, excellent communication, and a commitment to guest satisfaction and hygienic practices.

Qualifikationen

• Experience in a similar housekeeping management role in a hotel.
• Proven ability to lead and develop a team.
• Strong communication and organizational skills.
• Knowledge of safety and hygiene standards.

Aufgaben

• Manage daily operations of the Housekeeping Department to meet hotel standards.
• Supervise housekeeping supervisors and attendants.
• Coordinate room cleaning schedules with Front Office and other departments.
• Monitor housekeeping performance through inspections and quality checks.
• Control departmental inventory, linen, guest supplies, and cleaning chemicals.
• Assist in recruiting, training, coaching, and developing housekeeping team members.
• Handle guest requests and housekeeping-related complaints promptly and professionally.
• Ensure compliance with hotel policies, hygiene standards, and health & safety regulations.
• Prepare reports, monitor productivity, and support departmental budgeting and cost-control initiatives.
• Promote a positive team environment and maintain high employee engagement and performance standards.

Kenntnisse

Housekeeping procedures

Team management

Communication skills

PMS knowledge

Quality standards

Tools

PMS software

Jobbeschreibung

Radisson Hotel Group is seeking a Housekeeping Manager to lead daily housekeeping operations and ensure guest rooms and public areas meet the highest standards. You will supervise supervisors and attendants, coordinate schedules with Front Office, monitor quality, and drive safety and cost-control initiatives in a dynamic hotel environment.

This role requires strong leadership, excellent communication, and a commitment to guest satisfaction and hygienic practices.