Front-of-House & Guest Experience Lead

JLL; Riyadh; On-site; SAR 67,000 - 100,000; Full time

Job summary

JLL is seeking a proactive Front of House professional to welcome visitors, register guests, and coordinate meeting room bookings. You will act as the primary interface between Client employees and on-site teams, ensuring services meet the highest standards in line with Client principles.

The role requires strong communication skills, meticulous attention to detail, and the ability to manage multiple tasks in a fast-paced environment while upholding JLL's values of teamwork, excellence, and

Qualifications

• Experience in front desk / reception
• Strong communication and interpersonal skills
• Ability to work across teams and with clients

Responsibilities

• Greet and welcome visitors and guide them through guest registration
• Register visitors and issue passes per security standards
• Track visitors and visitors' hosts using Resource Scheduler/Corrigo
• Notify hosts of visitor arrival and coordinate with hosts
• Manage conference room bookings and ensure rooms are clean and stocked
• Support meeting room setup, catering, and AV equipment
• Answer phone professionally and liaise with Client employees about services
• Maintain tidy reception area and manage courier/mail handling
• Ensure SOPs and client standards are followed
• Represent the client values and be a positive ambassador for the business

Skills

Customer service

Attention to detail

Team player

Excellent communication

Bilingual English/local language

Tools

Resource Scheduler

Corrigo

AV equipment

Job description

JLL is seeking a proactive Front of House professional to welcome visitors, register guests, and coordinate meeting room bookings. You will act as the primary interface between Client employees and on-site teams, ensuring services meet the highest standards in line with Client principles.

The role requires strong communication skills, meticulous attention to detail, and the ability to manage multiple tasks in a fast-paced environment while upholding JLL's values of teamwork, excellence, and