Front Desk & Member Experience Associate

Fast Fit; Al Khobar; On-site; SAR 45,000 - 67,000; Full time

Benefits offered by this job

Competitive salaries

Benefits

Incentives

Job summary

Fast Fit EMS Fitness in Khobar, Saudi Arabia, is hiring receptionists and customer service representatives to join our team across 11 branches.

You will greet visitors, provide information, route calls, handle inquiries, schedule appointments, and help create a welcoming environment for members. We offer a dynamic work environment with competitive salaries, benefits, and incentives, and opportunities for growth within a market-leading EMS fitness company.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or front desk roles.
• Friendly, professional, and confident communication.
• Handle member inquiries, registrations, and basic sales.
• Basic computer skills and familiarity with booking systems (MS Office, CRM).
• Presentable appearance and positive attitude.
• Competitive salaries, benefits, and incentives.

Responsibilities

• Greet visitors and direct them to the desired location within the facility.
• Offer basic information about products or services and answer inquiries.
• Route incoming calls to appropriate departments and handle simple inquiries by phone.
• Address complaints professionally and escalate when needed.
• Organize schedules for pre-booked appointments to avoid overlaps.
• Provide extra help to clients by guiding them around the facility or advising on product choices.
• Maintain a positive work environment by interacting politely with clients and colleagues.

Skills

Customer service

Front desk

Communication skills

Basic computer skills

Education

High school diploma or equivalent

Tools

Booking systems

MS Office

CRM software

Job description

Fast Fit EMS Fitness in Khobar, Saudi Arabia, is hiring receptionists and customer service representatives to join our team across 11 branches.

You will greet visitors, provide information, route calls, handle inquiries, schedule appointments, and help create a welcoming environment for members. We offer a dynamic work environment with competitive salaries, benefits, and incentives, and opportunities for growth within a market-leading EMS fitness company.