Front Desk Guest Services Specialist

St. Regis Hotels & Resorts; Riyadh; On-site; SAR 89,000 - 134,000; Full time

Job summary

St. Regis Hotels & Resorts in Riyadh is seeking a non-management Front Desk Associate to welcome guests, confirm reservations, assign rooms, and handle payments. You will respond to calls and requests, coordinate with housekeeping, and provide guests with directions and local information.

The role requires a high school diploma or GED, strong communication and guest-service skills, and the ability to balance cash and complete closing reports.

Qualifications

• High school diploma or GED is required.
• No specific related work experience required.
• Ability to balance cash and complete daily cashier reports.

Responsibilities

• Check in guests by confirming reservations and assigning rooms.
• Process payments, issue room keys, and balance cash at shift end.
• Handle guest calls, requests, and inquiries with professionalism.
• Coordinate with Housekeeping to ensure room readiness for check-in.
• Provide directions and information about property and local area.

Skills

Guest service

Communication

Multitasking

Professional demeanor

Education

High school diploma or GED

Tools

POS system

Job description

St. Regis Hotels & Resorts in Riyadh is seeking a non-management Front Desk Associate to welcome guests, confirm reservations, assign rooms, and handle payments. You will respond to calls and requests, coordinate with housekeeping, and provide guests with directions and local information.

The role requires a high school diploma or GED, strong communication and guest-service skills, and the ability to balance cash and complete closing reports.