Front Desk & Reservations Specialist

Four Points by Sheraton; Riyadh; On-site; SAR 32,000 - 52,000; Full time

Job summary

Four Points by Sheraton Riyadh is seeking a Non-Management Front Desk team member to support Rooms & Guest Services Operations. This full-time role focuses on registering guests, managing check-in/check-out procedures, and maintaining accurate records.

You will greet guests, prepare key packets, coordinate with other departments, verify billing, and respond to requests with professionalism and discretion while upholding company policies.

Qualifications

• Education: High school diploma or GED.
• Related work experience: Less than 1 year.
• Supervisory experience: No supervisory experience.

Responsibilities

• Assign room according to guest requests and preferences.
• Pre-register designated guests and prepare key packets.
• Coordinate check-in/pre-registration for arriving groups.
• Review/Track/Accommodate requests for room/check-out changes when possible.
• Verify and adjust billing for guests.
• Enter and locate information using computers/POS systems.
• Follow all company policies and procedures; maintain professional appearance.

Education

High school diploma or GED

Job description

Four Points by Sheraton Riyadh is seeking a Non-Management Front Desk team member to support Rooms & Guest Services Operations. This full-time role focuses on registering guests, managing check-in/check-out procedures, and maintaining accurate records.

You will greet guests, prepare key packets, coordinate with other departments, verify billing, and respond to requests with professionalism and discretion while upholding company policies.