Front Desk Concierge & Guest Services

Rosewood Hotel Group; Jeddah; Vor Ort; SAR 60.000 - 90.000; Vollzeit

Zusammenfassung

Rosewood Hotel Group in Jeddah seeks a guest-focused Front Desk Agent to provide receptionist and cashier duties, welcome guests by name, manage check-ins and check-outs, and coordinate with Housekeeping and Butler to honor guest preferences.

You will maintain privacy and professionalism, ensure accurate guest data entry into the Ministry of Interior system, apply corporate rates, balance the cashier at the end of your shift, and follow SOPs to deliver a flawless guest experience.

Qualifikationen

• Must present oneself well dressed, well-groomed and maintain high personal hygiene.
• Ability to greet guests by name and provide courteous service.
• Experience with front desk operations including check-ins/outs and cashier tasks.
• Good teamwork and ability to coordinate with other departments.

Aufgaben

• Handle guest check-ins and check-outs in a professional manner.
• Process payments, apply corporate rates and late charges as required.
• Maintain guest privacy and protect personal data.
• Balance cashier float and ensure correct postings at end of shift.
• Coordinate with Housekeeping/Butler to fulfill guest preferences.

Kenntnisse

Guest service

Cash handling

Communication skills

Teamwork

Jobbeschreibung

Rosewood Hotel Group in Jeddah seeks a guest-focused Front Desk Agent to provide receptionist and cashier duties, welcome guests by name, manage check-ins and check-outs, and coordinate with Housekeeping and Butler to honor guest preferences.

You will maintain privacy and professionalism, ensure accurate guest data entry into the Ministry of Interior system, apply corporate rates, balance the cashier at the end of your shift, and follow SOPs to deliver a flawless guest experience.