Front Desk Attendant-KSA

MINDFREE Consulting | Insurance Talent Hub; Riyadh; On-site; SAR 72,000 - 108,000; Full time

Job summary

MINDFREE Consulting | Insurance Talent Hub is seeking a front desk attendant in Riyadh to handle switchboard operations, reception duties, and general administrative tasks. You will greet visitors, manage sign-in/out processes, coordinate deliveries, and support staff with calls and inquiries.

The role requires a high school certificate or higher and at least one year of front desk experience, along with strong organizational and communication skills and a professional telephone manner.

Qualifications

• High school certificate (equivalent) or higher.
• Minimum of one-year experience in front desk or receptionist role.
• Strong organizational and communication skills.

Responsibilities

• Operate the switchboard and route calls; take messages and answer queries.
• Greet visitors, sign in/out, receive deliveries and coordinate couriers.
• Answer queries and refer to appropriate person; handle faxes and mail distribution.

Skills

Organizational skills

Communication skills

Interpersonal skills

Telephone manner

Under pressure

Initiative

Team player

Warm demeanor

Microsoft Office

G-Suite

Typing speed 25 wpm

Education

High school certificate or higher

Tools

Microsoft Office

G-Suite

Job description

Our client, a leading global consulting firm, helping the world's top businesses, governments and organizations is hiring a front desk attendant at their Riyadh Office.

This position reports to the Office Manager

Primary duties and responsibilities:

Switchboard:

• Operate the switchboard
• Screen and route incoming telephone calls, take messages, and answer incoming queries

Reception:

• Greet visitors, sign in and out on relevant registers
• Receive deliveries and coordinate outside delivery/courier services
• Answer queries from visitors and callers, and refer them to the appropriate person
• Receive and send faxes
• Ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner
• Update phone records, including internal extensions
• Provide conference call booking information to staff
• Book meeting rooms and ensure neatness
• General maintenance of the reception area

Others:

Administrate procedures for new hires i.e. liaise with relevant parties to ensure smooth on-boarding
(security pass, phone extension, etc.)
Work towards being a high-quality internal service provider and ensure that all administrative support
requirements are being met
Handle issues arising around security, maintenance, and office supplies

Qualifications:

• High school certificate (equivalent) or higher
• Must possess a minimum of one-year experience in front desk or receptionist role

Skills:

Strong organizational skills
Excellent communication and interpersonal skills
Must possess a professional telephone manner
Demonstrated ability to work under pressure
Demonstrated ability to work on own initiative
Demonstrated team player
Must possess a warm, friendly and professional demeanour
Basic Microsoft Office and G-Suite skills
Basic keyword skills (at least 25 wpm)