Film Studio IT Operations & Systems Specialist

Qiddiya | القدية; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Qiddiya | القدية is seeking a capable IT Operations & Systems Support professional to ensure the availability, reliability and security of business and operational systems for the Film Studio asset. You will work with centralized IT teams, vendors, and end users across activation and steady‑state operations.

The role emphasizes hands‑on asset coordination, incident monitoring, and applying corporate IT governance to support events and tenant onboarding.

Qualifications

• Bachelor's degree in IT or a related field is required.
• 4–6 years in IT operations, systems support, or service desk experience.
• Experience in hospitality, entertainment, events, or service‑intensive environments preferred.

Responsibilities

• Provide day‑to‑day IT operational support across the Film Studio asset.
• Support implementation, administration, and maintenance of business systems and core infrastructure.
• Coordinate booking systems, reporting tools, access systems, and productivity platforms.
• Monitor incidents, service requests, and system performance; escalate when needed.
• Coordinate with centralized IT teams and external providers for continuity and standards.
• Support cybersecurity controls, access management, and data protection requirements.
• Ensure IT readiness ahead of activation milestones and events.
• Troubleshoot hardware, software, network, and connectivity issues.
• Maintain asset inventory, license trackers, and system documentation.
• Assist with new technologies and digital solutions to improve operations.

Skills

IT operations

Systems coordination

Troubleshooting

Vendor coordination

Service management

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Job description

Qiddiya | القدية is seeking a capable IT Operations & Systems Support professional to ensure the availability, reliability and security of business and operational systems for the Film Studio asset. You will work with centralized IT teams, vendors, and end users across activation and steady‑state operations.

The role emphasizes hands‑on asset coordination, incident monitoring, and applying corporate IT governance to support events and tenant onboarding.