Employee Relations Lead: Policy, Mediation & Engagement

Power International Holding (PIH); Saudi Arabia; On-site; SAR 90,000 - 130,000; Full time

Job summary

Power International Holding (PIH) is seeking an Employee Relations Officer in Saudi Arabia to foster positive employee relations, enforce policies, handle grievances, and support HR services across onboarding, offboarding, leave approvals, and documentation. You will promote compliant people practices and advise management on employment laws.

The role requires strong labor-law knowledge, excellent communication, and SAP ERP proficiency, with GCC experience considered a plus.

Qualifications

• Proficiency in labor laws, regulations, and best practices in employee relations.
• Strong communication and interpersonal skills for mediating conflicts and guiding managers.
• Analytical skills for assessing feedback and identifying trends.
• Empathy and emotional intelligence to understand employee concerns.
• Experience in conflict resolution, negotiation, and mediation.
• ERP knowledge with SAP functional skills is preferred.

Responsibilities

• Promote customer-centric services, fair and transparent people practices.
• Contribute ideas for smoother, more efficient day-to-day operations.
• Comply with Attendance protocols.
• Provide adequate support to employees on all queries.
• Prepare employee files and ensure lifecycle documents are filed.
• Keep up to date with policy changes.
• Administer HR services precisely and timely; ensure high-quality transactions.
• Execute onboarding, offboarding, leaves, ticketing, medical insurance, reimbursements, updates, and letters; respond to ASK HR queries.
• Ensure compliance with HSE and QM policies, procedures, and controls across the department.
• Support the implementation of HSE initiatives and incident reporting per IMS policies.

Skills

Labor laws

Communication

Interpersonal skills

Analytical thinking

Empathy

Conflict resolution

Negotiation

Mediation

Data analysis

Education

Bachelor's degree in Commerce or Business Administration

Tools

SAP ERP

Job description

Power International Holding (PIH) is seeking an Employee Relations Officer in Saudi Arabia to foster positive employee relations, enforce policies, handle grievances, and support HR services across onboarding, offboarding, leave approvals, and documentation. You will promote compliant people practices and advise management on employment laws.

The role requires strong labor-law knowledge, excellent communication, and SAP ERP proficiency, with GCC experience considered a plus.