Senior Employee Relations Officer

Power International Holding (PIH); Saudi Arabia; On-site; SAR 180,000 - 300,000; Full time

Job summary

Power International Holding (PIH) is seeking a Senior Employee Relations Officer in KSA to lead the employee relations function and ensure compliant, fair practices across the organization.

The role requires directing investigations, handling grievances, and guiding disciplinary actions while collaborating with HR leadership to boost engagement and morale in alignment with IMS policies.

Qualifications

• Proficient knowledge of labor laws, regulations, and best practices in employee relations.
• Strong communication and interpersonal skills for mediating conflicts and investigations.
• Analytical skills for data-driven recommendations on employee relations.
• Empathy and emotional intelligence to understand employee needs and build trust.
• Experience in conflict resolution, negotiation, and mediation.
• ERP knowledge preferably SAP functional skills.

Responsibilities

• Assist in developing, reviewing and updating the employee relations policies and procedures and ensures their implementation.
• Administer HR Services precisely and timely; ensure high quality standards for all transactions.
• Monitor and control employees’ data for timely processing and compliance with policies.
• Assist in investigating and conducting disciplinary cases, prepare case briefs, and follow up on actions.
• Coordinate induction planning for new recruits and advise new staff on policies and procedures.
• Coordinate planning of employees leaves with divisions/departments.
• Manage resolution of employee HR inquiries and grievances with adequate support.
• Process and communicate actions letters (promotions, salary adjustments, disciplinary actions).
• Communicate and circulate new and updated policies to employees.
• Create, maintain, and update employee files ensuring confidentiality.
• Support implementation of HSE initiatives and contribute to incident reporting and resolution.

Education

Bachelor's Degree in Arts or related field

Tools

SAP ERP HR

Job description

Title: Senior Employee Relations Officer

Date: 30 Sept 2026

Location: KSA, SA

Job Summary

The Senior Employee Relations Officer is responsible to lead and oversee the employee relations function within an organization, ensuring the effective management of employee relations issues and the promotion of a positive work environment. They are responsible for providing strategic direction and guidance on complex employee relations matters, such as grievance resolution, disciplinary actions, and labor disputes. Additionally, Senior Employee Relations Officers play a key role in developing and implementing employee relations policies, procedures, and programs to foster a culture of fairness, respect, and compliance with employment laws and regulations. They also collaborate with senior management and HR leadership to address systemic issues and develop initiatives to improve employee engagement and morale.

Job Responsibilities 1

Assist in developing, reviewing and updating the employee relations policies and procedures and ensures their implementation.

Administer the HR Services in a precise and timely manner; and ensures a high quality standard is applied to all transactions.

Monitor and control employees’ data to ensure timely processing and compliance with related policies.

Assist in investigating and conducting disciplinary cases, prepare case briefs, and follow up with regards to the agreed/decided actions.

Coordinate with the recruitment and business partnership section to plan and arrange inductionfor new recruits, as well as advise new staff on Company’s employee relations policies and procedures.

Coordinate the planning of the employees’ leaves with the different divisions/departments.

Manage the resolution of employee HR inquiries and grievances while ensuring adequate support is provided to employees.

Process and communicate employees’ action letters (i.e. promotions, salary adjustments, disciplinary actions etc.).

Communicate and circulate new and updated policies, procedures and regulation to Company employees.

Create, maintain, and update employees’ files while ensuring their confidentiality.

Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies

Job Knowledge & Skills

Proficient knowledge of labor laws, regulations, and best practices in employee relations is essential for navigating complex employment issues and ensuring compliance.

Strong communication and interpersonal skills are necessary for effectively mediating conflicts, conducting investigations, and providing guidance to employees and managers.

Analytical skills are valuable for assessing employee feedback, identifying trends, and making data-driven recommendations for improving employee relations.

Empathy and emotional intelligence are important qualities for understanding the needs and concerns of employees and building trust and rapport.

Experience in conflict resolution, negotiation, and mediation enhances the ability to address and resolve employee grievances and disputes in a fair and equitable manner.

ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus

Agility

AI Fluency

Resilience

Quality_321977507

Leadership_321977503

Employee Experence and Design Thinking L2

Data Driven L2

SAP ERP Human Resources L2

People Advocacy L2

Digital Integration L2

Education

Bachelor's Degree in Arts or any related field