Document Controls Manager Job Snapshot
Role: Document Controls Manager - Location: Riyadh, Saudi Arabia - Industry: Engineering - Function: Filing-Records Management - Experience: Minimum 20 years of related experience, including 10 years as Document Controls Manager - Job Type: Full Time - Work Arrangement: On-site
Parsons is seeking an experienced Document Controls Manager to oversee document control operations and support project and program delivery activities in Riyadh, Saudi Arabia. This senior management role is responsible for leading document control personnel, coordinating departmental workloads, maintaining electronic document management systems, and ensuring that project documentation is processed accurately and efficiently. The successful candidate will provide technical guidance to document control teams, establish clear operational standards, and coordinate documentation support for Project Managers, Delivery Order Managers, functional group leads, and other program personnel. The position also involves administering SharePoint document libraries, managing electronic records and access permissions, resolving document control support issues, and maintaining consistent documentation procedures throughout delivery order and contract activities.
Job Details
Country: Saudi Arabia - City: Riyadh - Industry: Engineering - Function: Filing-Records Management - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: On-site
What You 'll Be Doing
- Document Control Leadership and Supervision
- Provide technical direction and guidance to junior and lower-level personnel assigned to the Document Control department.
- Prioritize, assign, and monitor departmental workloads to ensure that documentation deliverables meet established project schedules.
- Establish clear work standards, performance goals, and operational expectations for document control personnel.
- Review completed work to ensure accuracy, consistency, and compliance with established procedures.
- Conduct employee performance evaluations, counseling sessions, and goal-plan review meetings.
- Identify employee development needs and provide appropriate training and professional guidance.
- Recommend promotions, performance improvements, and corrective actions when necessary.
- Maintain consistent document control practices across assigned teams and program activities.
- Electronic Document Management and SharePoint Administration
- Oversee the administration and maintenance of electronic document management systems used for project and program documentation.
- Create, organize, and format customized SharePoint electronic libraries to support collaboration and document management.
- Maintain SharePoint document libraries and the program 's document control website.
- Administer electronic project documentation, incoming record logs, document libraries, and distribution lists.
- Manage document access permissions and security groups in accordance with established procedures.
- Maintain organized electronic records to support accurate document storage, access, and retrieval.
- Support project personnel in using available document management tools and electronic resources.
- Document Processing and Mailbox Management
- Administer incoming document control mailbox traffic and associated electronic correspondence.
- Maintain accurate records of incoming documentation and related processing activities.
- Provide backup support to document control personnel responsible for daily incoming mailbox traffic.
- Coordinate the routine purging and archiving of processed correspondence and help desk traffic.
- Ensure document processing activities follow established workflows and departmental requirements.
- Maintain appropriate filing and records management practices across electronic documentation systems.
- Document Control Help Desk and Technical Support
- Resolve non-routine document control help desk inquiries and operational issues.
- Investigate and address document access problems and related permission requests.
- Provide technical assistance to program personnel using document management software and resources.
- Conduct sample quality checks of processed incoming correspondence and completed help desk requests.
- Verify the accuracy of document processing activities and compliance with established procedures.
- Identify recurring support issues and coordinate appropriate corrective measures.
- Maintain responsive document control support services for project and program teams.
- Project Support and Resource Coordination
- Respond to document control service requests from Project Managers, Delivery Order Managers, functional group leads, and other program personnel.
- Identify and coordinate document control resources required to support project and program activities.
- Prepare labor forecasting reports for Delivery Order Managers regarding anticipated document control support requirements.
- Coordinate document control staffing and support resources according to program priorities.
- Serve as a liaison between document control personnel, program teams, and client counterparts.
- Establish document control responsibilities and procedures for delivery order start-up activities.
- Coordinate document control requirements during delivery order close-out and prime contract close-out.
- Support consistent documentation services throughout assigned project and contract activities.
- Training and Staff Development
- Prepare and deliver document control orientation briefings for newly hired personnel.
- Provide new employees with relevant document control procedures, reference materials, and system guidance.
- Train document control staff and program team members in the use of applicable software tools and resources.
- Conduct informal training sessions covering program forms, templates, and document management procedures.
- Provide practical guidance on SharePoint libraries and other electronic documentation resources.
- Conduct staff goal-plan review meetings and monitor progress against established objectives.
- Encourage effective knowledge sharing and consistent application of document control procedures.
- Additional Responsibilities
- Support departmental operations and project requirements through appropriate document control management activities.
- Coordinate with relevant teams to address documentation challenges and operational priorities.
- Perform other responsibilities associated with the Document Controls Manager position as required.
Required Qualifications and Experience
- Bachelor 's degree in any field.
- Minimum 20 years of related professional experience, including at least 10 years as a Document Controls Manager, or an equivalent combination of formal education and work experience.
- Proven experience using electronic document management systems (EDMS).
- Extensive practical knowledge of document control operations and electronic records management.
- Experience supervising document control personnel and coordinating departmental workloads.
- Ability to establish work standards, monitor performance, and support staff development.
- Experience maintaining electronic documentation, project libraries, records, and document distribution systems.
- Ability to provide technical guidance and resolve document management issues.
- Experience supporting project documentation requirements and coordinating document control resources.
Key Management and Technical Competencies
- Document control leadership and departmental supervision.
- Workload planning, resource allocation, and performance monitoring.
- Electronic document management and records administration.
- SharePoint document library administration and collaboration support.
- Management of document access permissions and security groups.
- Electronic correspondence processing and mailbox administration.
- Document processing quality checks and procedural compliance.
- Resolution of document control help desk inquiries.
- Resource forecasting and project documentation support.
- Employee orientation, training, and professional development.
- Coordination with project managers, delivery order teams, and client representatives.
Working at Parsons
Parsons promotes a collaborative professional environment that values innovation, adaptability, technical expertise, and continuous improvement. The company encourages employees to develop their capabilities while contributing to complex engineering and program delivery activities. Parsons emphasizes employee wellbeing and provides opportunities for professional growth and development.
Equal Employment Opportunity
Parsons is committed to equal employment opportunity and fair representation at all job levels without discrimination based on race, color, religion, sex, pregnancy, national origin, age, disability, or genetic information.
About Parsons Corporation
Parsons Corporation supports engineering, technical, and program delivery activities through multidisciplinary professional teams. The company emphasizes collaboration, innovation, and professional development while supporting effective project execution and client objectives.