Dark Store Operations Lead

Keemart; Riyadh; On-site; SAR 167,000 - 279,000; Full time

Job summary

Keemart in Riyadh is seeking a Store Manager to lead a service station operating 700–1,000 m² with about 6,000 SKUs and 1,000+ daily orders. You will manage a 15–30 person team across sorting, packing, and inventory, ensuring efficient operations and strong customer service.

The role covers recruiting, training, and performance management, plus real-time stock updates and timely fulfillment to meet delivery promises.

Qualifications

• Dark store industry experience
• 3+ years of store management experience

Responsibilities

• On-site staff management including recruitment, training and performance-based selection.
• Warehouse management of the front store, inventory updates in real time and order allocation for accuracy and timely fulfillment.
• Customer complaint management with cross-functional support to address issues and provide feedback.

Skills

Store management

Operations management

Recruitment

Training

Performance management

Scheduling

Inventory management

Customer service

Job description

Keemart in Riyadh is seeking a Store Manager to lead a service station operating 700–1,000 m² with about 6,000 SKUs and 1,000+ daily orders. You will manage a 15–30 person team across sorting, packing, and inventory, ensuring efficient operations and strong customer service.

The role covers recruiting, training, and performance management, plus real-time stock updates and timely fulfillment to meet delivery promises.